Quantcast
Channel: Symantec Connect - Backup and Recovery - Discussions
Viewing all 8938 articles
Browse latest View live

How to restore enterprise vault vaultstore

$
0
0
I need a solution

Hi

Please advise how to restore a deleted vault store?

Do I have to restore the enterprise vault directory DB as well

The EV is not aware after the deleted vault store is restored

Thx

Tony

0

Shared Linux folder on Windows

$
0
0
I need a solution

Hi All

Good day!

Our client is planning to backup a Linux Server( CentOS 7). So one of their options is to create a Linux Shared folder that is seen on their Windows Server.

Basically, its more on a File Shared folder. How can I backup the Linux shared folder? Is the backup policy should be on Linux or Windows? Do I need root credentials in order to backup the shared folder?

Also, as I've checked in the SCL of NBU 7.X CentOS 7 is compatible. If our client encounters a backup problem in ther CentOS is it supported by the Tech support if I create a case?

If there are any guides, im willing to read them.

Thanks in advance

Back up error

$
0
0
I need a solution

Hi All

4/18/2015 1:45:29 AM - mounted; mount time: 00:01:21
4/18/2015 1:45:29 AM - positioning 0031L3 to file 1
4/18/2015 1:45:33 AM - positioned 0031L3; position time: 00:00:04
4/18/2015 5:30:57 AM - Error bpbrm(pid=2032) from client 10.174.0.12: ERR - failure reading file: D:\TUI\WebProjects\32_Phoenix_Book\StateB\FNCOW_IMPLEMENTATION\ext-portaltech\commonwebitems\.svn\pristine\0c\0cc89fab8348d6ed3fc538120e4d1d34bcfa40b6.svn-base (WIN32 2: Unknown error)
4/18/2015 5:31:32 AM - Error bpbrm(pid=2032) from client 10.174.0.12: ERR - Snapshot Error while reading file: GLOBALROOT\Device\HarddiskVolumeShadowCopy164\TUI\WebProjects\32_Phoenix_Book\StateB\FNCOW_IMPLEMENTATION\ext-portaltech\commonwebitems\.svn\pristine\0c\0cc89fab8348d6ed3fc538120e4d1d34bcfa40b6.svn-base
4/18/2015 5:31:32 AM - Critical bpbrm(pid=2032) from client 10.174.0.12: FTL - Backup operation aborted!
4/18/2015 5:32:15 AM - end writing; write time: 05:53:05
snapshot error encountered(156)
4/18/2015 5:32:16 AM - Error bpsched(pid=3776) backup of client 10.174.0.12 exited with status 156 (snapshot error encountered)

Frequently i am facing above error. I followed below link though some times i am getting same error. Kindly advise on this.

https://support.symantec.com/en_US/article.TECH387...

BE 2014 and Exchange 2010

$
0
0
I need a solution

Hi there

I have a memory leak issue with BE 2014 running a backup on my Exchange server. It ran fine when I was using BE 2010, but since I moved to BE 2014, it consumes memory and the Exchange mailboxes become unavailable, I have to stop the BE remote service to get Exchange functioning again. Has anyone else witnessed this with Exchange?

Thanks

Netbackup server is not connecting with client

$
0
0
I need a solution

Hi,

I have master & media servers with RHEL6.5 OS & the client is windows 2012 os . The NB servers are in LAN & the client is in DMZ network .

In windows PC firewall is  turned off.  Firewall team is opened these ports in firewall to perform backup BPCD- 13782/ Vnetd- 13724/PBX-1556.

I have install  the NB client in windows servers & when i try to connect i get the error as "socket read failed"

 ./bptestbpcd  -host 10.13.123.32 -verbose
<16>bptestbpcd main: Function ConnectToBPCD(10.13.123.32) failed: 25
<16>bptestbpcd main: cannot connect on socket
cannot connect on socket

Help me to solve this issue

Agent Backup Exec for Linux doesn't see database instance

$
0
0
I need a solution

I have 2 instances on server. But backup exec see only one. And i can't to configure second instance to backup. 

Configuring the Oracle Agent
     Choose one of the following options:
     1. Add a new Oracle instance to protect
     2. Edit an existing Oracle instance
     3. Delete an existing Oracle instance
     4. View Oracle instance entries that have been added in the Remote Agent Utility
     5. Quit
     Please enter your selection: 1
     Select an Oracle instance to configure
          Entry 1. windsb
          Enter the number 0 to go back
     Enter your selection:

Oracle administrator said to me that status of both instances is good. 

maximum partially filled media - another "why is this is"

$
0
0
I need a solution

hi all,

I see this topic comes up from time to time but I also see that there supposadly was in the works the ability to override the EOM in order to force spanning I guess (in order to fill partially full active media). We are running 7.5.0.7, Solaris master, single RHEL media server with 5 LTO5 drives, and the pool Offsite-1mo is set to 1 partially fill media yet on any given day there is always 3-4 partially full tapes. The reason this irks me is we vault daily and I am consuming at least 2x more media than should be.

I've checked the basics - all drive types are the same, no mixed retentions of anything using that pool, and only 1 media agent. Media sharing is not enabled. It doesn't matter what I set the limit to for this pool (and another BTW), it just goes and pulls in new tapes from scratch every day leaving us needing to vault partially filled tapes all the time.

What is the secret to force it to fill those tapes before pulling in new from scratch?

thanks!

Netbackup Cluster Offline

$
0
0
I need a solution

I am master of the connection failure problems with the server cluster (veritas cluster) with this netbackup the Administration Console can not perform any operations.
Does someone can help me.

Cluster name: Connected

Group Status - Faulted: 2

System Status - Ontina: 2 

Link Status - Down


Shared Memory not accessible with different accounts with SAN backup

$
0
0
I need a solution

Hello!

I think I ran under situation explained here: https://support.symantec.com/en_US/article.TECH74570.html but I can't find the key information I need: What is the correct permission to grant to my service account to prevent this situation.

Let me explain the situation in a few words:

I have a Windows cluster with 3 clustered SQL Server (2008R2) and NetBackup 7.6.0.4 (LAN and SAN mode)
Each SQL Server runs under a specific service account: Let call them "sa_instance_a", "sa_instance_b" and "sa_instance_b"
"NetBackup Client Service" and "NetBackup SAN Client Fibre Transport Services" run under another service account : "sa_netbackup"

Concerning the configuration, 2/3 of my SQL Server are backed up through LAN and the last one through SAN. There is no problem with the LAN one's, I can backup them with my personnal account (which is part of computer's administrators)

With the one that is backed up through SAN, I can't backup or restore (using the "NetBackup MS SQL Client") if I don't use the specific service account "sa_netbackup". Using this account is not a pretty solution for me since it could be used by a lot of people. I would prefer that they use their "usual" account like they do for the instance backed up through LAN.

When I read the technote, I thought that would be the solution but I can't find what permission should be granted to which service account.

The error I get is: "<4> handshake: Not a candidate for alternate buffer method because the NetBackup client service account does not match the account used for launching the backup".

Thanks for your help on this!

(4207) Could not fetch snapshot metadata or state files

$
0
0
I need a solution

hi all please i have netbackup 7.6 on linux 

wend i tried to backup exchanche i have this error :

²20 avr. 2015 15:47:58 - Info nbjm (pid=4200) starting backup job (jobid=50468) for client mailboxeserver, policy nbuexchgdb, schedule exchbckweek_full
20 avr. 2015 15:47:58 - Info nbjm (pid=4200) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=50468, request id:{9E269824-E774-11E4-A3F7-99E7FA481C67})
20 avr. 2015 15:47:58 - requesting resource studskfile
20 avr. 2015 15:47:58 - requesting resource netbserver.NBU_CLIENT.MAXJOBS.mailboxeserver
20 avr. 2015 15:47:58 - requesting resource netbserver.NBU_POLICY.MAXJOBS.nbuexchgdb
20 avr. 2015 15:47:58 - granted resource  netbserver.NBU_CLIENT.MAXJOBS.mailboxeserver
20 avr. 2015 15:47:58 - granted resource  netbserver.NBU_POLICY.MAXJOBS.nbuexchgdb
20 avr. 2015 15:47:58 - granted resource  MediaID=@aaaay;DiskVolume=PureDiskVolume;DiskPool=MSDP01;Path=PureDiskVolume;StorageServer=netbserver;MediaServer=netbserver
20 avr. 2015 15:47:58 - granted resource  studskfile
20 avr. 2015 15:47:58 - estimated 298453854 kbytes needed
20 avr. 2015 15:47:58 - begin Parent Job
20 avr. 2015 15:47:58 - begin Snapshot: Start Notify Script
20 avr. 2015 15:47:58 - Info RUNCMD (pid=3052) started
20 avr. 2015 15:47:58 - Info RUNCMD (pid=3052) exiting with status: 0
Operation Status: 0
20 avr. 2015 15:47:58 - end Snapshot: Start Notify Script; elapsed time 0:00:00
20 avr. 2015 15:47:58 - begin Snapshot: Step By Condition
Operation Status: 0
20 avr. 2015 15:47:58 - end Snapshot: Step By Condition; elapsed time 0:00:00
20 avr. 2015 15:47:58 - begin Snapshot: Stream Discovery
Operation Status: 0
20 avr. 2015 15:47:58 - end Snapshot: Stream Discovery; elapsed time 0:00:00
20 avr. 2015 15:47:58 - begin Snapshot: Read File List
Operation Status: 0
20 avr. 2015 15:47:58 - end Snapshot: Read File List; elapsed time 0:00:00
20 avr. 2015 15:47:58 - begin Snapshot: Create Snapshot
20 avr. 2015 15:47:59 - started process bpbrm (pid=3058)
20 avr. 2015 15:48:03 - Info bpbrm (pid=3058) mailboxeserver is the host to backup data from
20 avr. 2015 15:48:03 - Info bpbrm (pid=3058) reading file list for client
20 avr. 2015 15:48:03 - Info bpbrm (pid=3058) start bpfis on client
20 avr. 2015 15:48:03 - Info bpbrm (pid=3058) Starting create snapshot processing
20 avr. 2015 15:48:04 - Info bpfis (pid=9244) Backup started
20 avr. 2015 15:48:31 - Critical bpbrm (pid=3058) from client mailboxeserver: FTL - vfm_freeze_commit: method: VSS_Writer, type: FIM, function: VSS_Writer_freeze_commit
20 avr. 2015 15:48:31 - Critical bpbrm (pid=3058) from client mailboxeserver: FTL - 
20 avr. 2015 15:48:31 - Critical bpbrm (pid=3058) from client mailboxeserver: FTL - vfm_freeze_commit: method: VSS_Writer, type: FIM, function: VSS_Writer_freeze_commit
20 avr. 2015 15:48:31 - Critical bpbrm (pid=3058) from client mailboxeserver: FTL - 
20 avr. 2015 15:48:31 - Critical bpbrm (pid=3058) from client mailboxeserver: FTL - snapshot processing failed, status 156
20 avr. 2015 15:48:31 - Critical bpbrm (pid=3058) from client mailboxeserver: FTL - snapshot creation failed - SNAPSHOT_NOTIFICATION::PostSnapshot failed., status 130
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - NEW_STREAM0 is not frozen
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - Microsoft Information Store:\mtnmailbox1\ is not frozen
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - NEW_STREAM1 is not frozen
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - Microsoft Information Store:\mtnmailbox2\ is not frozen
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - NEW_STREAM2 is not frozen
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - Microsoft Information Store:\mtnmailbox3\ is not frozen
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - NEW_STREAM3 is not frozen
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - Microsoft Information Store:\mtnmailbox3bis\ is not frozen
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - NEW_STREAM4 is not frozen
20 avr. 2015 15:48:31 - Warning bpbrm (pid=3058) from client mailboxeserver: WRN - Microsoft Information Store:\mtnmailbox5\ is not frozen
20 avr. 2015 15:48:31 - Info bpfis (pid=9244) done. status: 130
20 avr. 2015 15:48:31 - end Snapshot: Create Snapshot; elapsed time 0:00:33
20 avr. 2015 15:48:31 - Info bpfis (pid=9244) done. status: 130: system error occurred
20 avr. 2015 15:48:31 - end writing
Operation Status: 130
20 avr. 2015 15:48:31 - end Parent Job; elapsed time 0:00:33
20 avr. 2015 15:48:31 - begin Snapshot: Stop On Error
Operation Status: 0
20 avr. 2015 15:48:31 - end Snapshot: Stop On Error; elapsed time 0:00:00
20 avr. 2015 15:48:31 - begin Snapshot: Delete Snapshot
20 avr. 2015 15:48:31 - started process bpbrm (pid=3261)
20 avr. 2015 15:48:32 - Info bpbrm (pid=3261) Starting delete snapshot processing
20 avr. 2015 15:48:34 - Info bpfis (pid=9560) Backup started
20 avr. 2015 15:48:34 - Critical bpbrm (pid=3261) from client mailboxeserver: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.mailboxeserver_1429544878.1.0
20 avr. 2015 15:48:35 - Info bpfis (pid=9560) done. status: 4207
20 avr. 2015 15:48:35 - end Snapshot: Delete Snapshot; elapsed time 0:00:04
20 avr. 2015 15:48:35 - Info bpfis (pid=9560) done. status: 4207: Could not fetch snapshot metadata or state files
20 avr. 2015 15:48:35 - end writing
Operation Status: 4207
20 avr. 2015 15:48:35 - begin Snapshot: End Notify Script
20 avr. 2015 15:48:35 - Info RUNCMD (pid=3266) started
20 avr. 2015 15:48:35 - Info RUNCMD (pid=3266) exiting with status: 0
Operation Status: 0
20 avr. 2015 15:48:35 - end Snapshot: End Notify Script; elapsed time 0:00:00
Operation Status: 4207
Could not fetch snapshot metadata or state files  (4207)

please i need help !!!

Back up error

$
0
0
I need a solution

Hi All

4/18/2015 1:45:29 AM - mounted; mount time: 00:01:21
4/18/2015 1:45:29 AM - positioning 0031L3 to file 1
4/18/2015 1:45:33 AM - positioned 0031L3; position time: 00:00:04
4/18/2015 5:30:57 AM - Error bpbrm(pid=2032) from client 10.174.0.12: ERR - failure reading file: D:\TUI\WebProjects\32_Phoenix_Book\StateB\FNCOW_IMPLEMENTATION\ext-portaltech\commonwebitems\.svn\pristine\0c\0cc89fab8348d6ed3fc538120e4d1d34bcfa40b6.svn-base (WIN32 2: Unknown error)
4/18/2015 5:31:32 AM - Error bpbrm(pid=2032) from client 10.174.0.12: ERR - Snapshot Error while reading file: GLOBALROOT\Device\HarddiskVolumeShadowCopy164\TUI\WebProjects\32_Phoenix_Book\StateB\FNCOW_IMPLEMENTATION\ext-portaltech\commonwebitems\.svn\pristine\0c\0cc89fab8348d6ed3fc538120e4d1d34bcfa40b6.svn-base
4/18/2015 5:31:32 AM - Critical bpbrm(pid=2032) from client 10.174.0.12: FTL - Backup operation aborted!
4/18/2015 5:32:15 AM - end writing; write time: 05:53:05
snapshot error encountered(156)
4/18/2015 5:32:16 AM - Error bpsched(pid=3776) backup of client 10.174.0.12 exited with status 156 (snapshot error encountered)

Frequently i am facing above error. I followed below link though some times i am getting same error. Kindly advise on this.

https://support.symantec.com/en_US/article.TECH387...

BackupExec 12.1

$
0
0
I need a solution

Installed BackupExec 2014 SP1 on server configured with 2008 R2,  connected by SCSI to Qualstar TLS-4480 tape library.  When [attempting to] configure storage, install drivers, it says no devices present.  On POST the SCSI indicates the QUALSTAR and both tape drives in that device.

Looking at hardware compatability list, the TLS-4480 is OK

Cannot figure out what I am doing wrong that it will not let me configure storage.

(Has been functioning OK, with a 2003 Server operating on 2003 with Backup Exec 10d.)

How can update NetBackup Java Admin Console?

$
0
0
I need a solution

Hello,

I have a NetBackup master server with version 7.5.0.7 on linux host. And I've installed a NetBackup Java Admin Console with version 7.0 on windows host. When I try to connect to my master server I get an error:

Capture2.PNG

How can I update my Java Admin Console to version 7.5.0.7?

Disk based backup + media pool

$
0
0
I need a solution

Hi team, 

I want to configure four different media pools for daily /weekly/monthly backups and one scratch pool. The backup will run on disk only (MSDP backup). 

once the retention gets over of any backup, the media should move to scratch pool.

Please suggest

bpclimagelist is hanged

$
0
0
I need a solution

Hello,

I've a strange issue with the bpclimagelist command.

If I don't put the "-s" attribute in my command line, it's simply don't work.

So, to sum up:

/usr/openv/netbackup/bin/bpclimagelist don't work.

/usr/openv/netbackup/bin/bpclimagelist -U -s 04/10/2015 works perfectly.

I run the command under a linux RHEL 6.6 and my Netbackup version is NetBackup-RedHat2.6.18 7.5.0.4.


Backup Exec 15 jobs stay Active:Running -Backup but doesn't actually run

$
0
0
I need a solution

I upgraded to Backup Exec 15 about a week ago. Everything has been running smoothly until last night. Two of the backups started and just sat at Active: Running - Backup, but only list 0 bytes. When I try to cancel the jobs they just hang there and I have to reboot the server for them to fully cancel. When I try to backup any of the servers that Backup Exec normally backs up the same problem occurs on any of them. Job logs show no errors, they just basically stop once it gets to a certain point. Has anyone else been experiencing this? Our other site is running Backup Exec 15 with no issues. 

3807261

monthly report of successful jobs

$
0
0
I need a solution

Hello,

I need to create a report that shows the percentage of successful and failed jobs  that have occurred in the month. This is possible?

thanks

BackupExec 2010 r3 Global Exclusions

$
0
0
I need a solution

I am backing up a folder structure like this

\\server1\users\fred\desktop
\\server1\users\fred\documents
\\server1\users\fred\$recycle.bin
\\server1\users\john\desktop
\\server1\users\john\documents
\\server1\users\john\$recycle.bin

I want to globally exclude all the $recycle.bin folders. I've been all over trying to see how to set up the exclusion but can't get it to work.

\\**\*\*\recycle.bin\ /SUBDIR /EXCLUDE
\\**\*\*\*recycle.bin*\ /SUBDIR /EXCLUDE
\\**\*\recycle.bin\ /SUBDIR /EXCLUDE

and on and on...

Any help is greatly appreciated.

Thanks!

What is the correct way to restore a file to a DFS from Symantec Backup Exec 2014?

$
0
0
I need a solution

What is the correct way to restore a file to a DFS from  Symantec Backup Exec 2014?  

We have several files/Directories get hit with the Cryptowall.  I tried restoring the files/Directories under Shadow Copy Components and Check the Mark this server as the primary arbitrator for replication when restoring folders managed by the File Replication Service .  Even thou its only a few files. The other servers in the DFS will go though a Re-initialize.   This does not work well at the servers at the branch level.

I also tried without the checking Mark this server...  .  This time the server I copied to started to Re-initialize.

How to a just restore a small group of files to a DFS and not Re-initialize the servers?

Error 1719 Windows Installer service when installing client

$
0
0
I need a solution

I get the following error message when installing NBU 6.5 client on a Windows server:

"Error 1719 Windows Installer service could not be accessed. This can occur it the Windows Installer

is not correctly installed"

- The Windows server is running Server 2008 R2

- One check was to be sure that the Windows Installer is running - and it was

- Rebooting the server did not change anything either

- Suggestions anyone?

Viewing all 8938 articles
Browse latest View live




Latest Images