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  • 05/22/15--13:23: Exchange backup job failure
  • I need a solution

    The exchange job we have set to run every thursday night keeps on failing and we get the following error, 

    e000fedf - A failure occurred reading an object.
    

    any help will be appericated.


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  • 05/22/15--13:58: Cant establish a trust
  • I need a solution

    Hello I have a new server 2008 r2 and for some reason i cant establish a trust to with backup exec 2012 and the server I keep getting an error message

    Warning: Unable to reasonably detect which device this job will run to. Different possible outcomes depending on which device this job runs to. Please target a specific device to avoid this conflict.
     

    not sure whats wrong?


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    I need a solution

    Hi !

    I search the best policy for EV backup policy in Netbackup !

    How you backup EV ?

    How you backup closed partition ?

    You use 1 policy or various policy ?

    Thanks for help !

    * I'm sorry by bad English, I'm French !


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  • 05/23/15--00:52: License Upgration
  • I need a solution

    HI,

    I am using Backup Exec 2014 trial version for trial basis & also give purchase order for Backup Exec 15..Is it possible to give license file of BE 15 to BE 2014 for activation & upgrade to BE 15??


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    I need a solution

    Hello,

    i have a question and bevore i bother the Symantec Support i want to ask the wise community.I imagine that there is a solution for my case.

    Sooo, we have Symantec Backup Exec 15 on a Win 2008 R2 Server.

    Its all fine and we are happy with Symantec. Now we plan a new backup concept.

    My Case:

    We backup 5 Lotus Domino Servers to backup to disk (works so far).

    We also backup 4 other normal Servers to disk. Just folders with files, no Database or AD.

    Then we have some files on our Backup Server from robocopy jobs.

    Now we want to backup the Lotus Domino Servers, 2 of the 4 normal servers and the robocopy files to tape. We only have one tape (LTO6) and notape library.

    Cause of the restriction that you only can have one backup to disk folder on one partition, all the server backups are in one folder.

    Is it possible? If yes, how?

    i am helpless :(

    Thanks in advance


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    I need a solution

    Hi all ;

    i have a questionnaire about oracle intelligent policy , can i use it for backup the database of oracle RAC from only one node not both ?

    BR

    Deyaa


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    I need a solution

    i have tried resccaning the drives at filer end with the help of other teams but i am not sure how to resolve the issue. Could someone help me in finding the way to resolve it please?


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    I need a solution

    I can't restore individual mailbox backup exec 2010R2  on windows server 2008R2 with exchnge 2010

    i got this

    Errors

    Restore- \\server\Microsoft Information Store\Recovery server
    V-79-57344-65280 - Unable to restore the selected Microsoft Exchange databases because one or more of the storage group's databases are mounted. Use the Exchange System Manager to dismount all the databases for the storage group 'Recovery', and then retry the job. V-79-57344-65217 - An error occurred while completing the operation on \\server\Microsoft Information Store\Recovery A failure occurred performing the post-restore operation. 

    need help


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  • 05/24/15--06:38: Disk to tape backup
  • I need a solution

    Hello Experts,

    We had to take some critical flat file backup on basic disk storage (Inside Two Drives f:/ &  g:/ on master server Win 2008)  for 2 months retention period as our library is down.Pls let me know what is the best way to take this backup on tapes so that restoration would be smooth.

    Thanks & Regards,


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    I need a solution

    Dear All , 

       Please I'm trying to connect using the Backup / Archive GUI from the database client to access the backed up list 
    It asks for credentials which when I use the same credentials it gives me error

    unable to connect to the service name

    Eventhough I used the same credentials the same users which haveSYSDBA previlige

    Please , can any help ?

    180px_Untitled_0.jpg


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    I need a solution

    Just recently got engaged with a customer who has a specific Oracle RMAN backup failing time & time again.  It was observed that it ran fine for about 2 hours before it bombed. 

    Here is the error message. 

    RMAN-00571: ===========================================================
    RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
    RMAN-00571: ===========================================================
    RMAN-03009: failure of backup command on c2 channel at 05/04/2015 20:26:37
    ORA-19502: write error on file "db_GMEPRD11_878847280_642482_1", blockno 1491713 (blocksize=1024)
    ORA-27030: skgfwrt: sbtwrite2 returned error
    ORA-19511: Error received from media manager layer, error text:
    VxBSASendData: Failed with error:
    Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve

    We are suspecting it to be a NIC issue (Probably NIC Hanging) and possibly trying to swap NIC’s around, if we have a spare one.
    Workaround formulated is:
    1.        Swap the NIC with another to see if the problem moves.
    2.       Replace the card and see if we still have the problem.

    Please advise...


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    I need a solution

    In BE15, diff and full job are group into one job and using same selection list. Seems I cannot select different folder or add some exclusion in same job. E.G. I cannot exclude *.pst file in diff job but include *.pst in full job.

    To use different selection, I have to create two Backup to disk job.

    But considering the principle of "Using archive bit"in the backup method for files, is same selection list for full and diff will be better for this backup method ?

    Any advantage and disadvantage to group diff and full in same job with same selection and split them into two backup jobs.


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  • 05/24/15--22:56: SDR restore failed
  • I need a solution

    Hi, we are helping a customer to test SDR recovery. The BE server is BE 2014 SP2 on Windows Server 2008 R2 SP1. The clients we tried to recover are also running on Windows Server 2008 R2 SP1. We reboot the client from SDR boot CD and we can see the backup sets by remotely connect to the backup server. However, when the recovery job starts to run, it will run at 0% for very long time. From backup server side, we see recovery job failed but it does not say why it fails. 

    Have anyone see similar cases before? Any inputs are appreciated. Thanks in advance.


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    I need a solution

    I have windows 2008 master (64 bit) & media server (32 bit) with netbackup 7.0.1

    I have NOM for 6.5 for 32 bit that come with our toolkit earlier. From the file comnnect I can't found any NOM package

    so I tried to install Netbackup operation manager 6.5 on media server (7.0.1). 

    from install folder I run

    ->Veritas NetBackup Operations Manager.msi

    It is successful. Then I run

    ->SETUP.EXE

    After some step It shows the following screen

    nom_setup_1.jpg

    I just change the password and continue and it is install successfully

    But while I want browse it shows

    nom_browse.jpg

    please help me how I can procceed?

    Thanks


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  • 05/25/15--00:54: Uninstall of Backup Exec 12
  • I need a solution

    Hi Everyone,

    I am currently stuck trying to uninstall Backup Exec 12 from an SBS 2008 server.

    Uninstalling through add/remove programs got me no where other than Windows thinking the software had been uninstalled.

    I have followed the guide found here: http://www.handybackup.net/symantec-backup-exec-uninstall.shtml, but still cannot remove it from either program files and program data. I am admin on the server but assume there must be some other magically username/password to remove this (or other magically technique).

    Cheers 


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    I need a solution

    Can we configure the Netbackup master/ media server on Virtual server or Backup Exec media server on virtual server, kindly find the below environment details,

    ESX version 5.1 U1

    Netbackup 7.5.0.6

    Backup Exec 2010 R2 SP3

    We are using tape library as storage.


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    I need a solution

    We want to change Symantec backup exec 2014 domain name with same hostname  & IP address.

    I just need to confirm that after changing the domain name, do i need to perform any operation from BE media server end. I have read one article and it says for BE 2014 the server rename does not require any manual changes.


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  • 05/25/15--03:51: Master job and Child jobs
  • I need a solution

    Hi,

    1)

    I have scheduled NDMP backup. In backup selections I have created 6 New Streams and inside each stream I have specified some paths of the data to be backed up.

    When the policy is triggered 1 Master job and 6 Child jobs are initiated. After their completion some child jobs show partially completed. I note the paths failed from the detailed status of the child job. I opened one policy named as partial policy and went to Backup Selections and created 1 New Stream and under this I pasted the paths which were failed.

    But when i run the partial policy - 1 master job was initiated then one child job. But 1 more job initiated named as "New Stream" as showing in job overview.

    Theoretically only two jobs should start  -  1 master and 1 child then what is the purpose of the 3rd job.

    2)

    One more thing I am getting. As I know if all child jobs are completing successfully i.e. 0 then the master job should also reflect the status code 0 i.e. completed successfully. But why in some cases it shows partial with status 1 and in some cases failed with status 99.


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    I need a solution

    Hi !

    I cannot restore !

    When I launch restore, the job are ever created ! In the GUI "View status" I don't have a verbose progress...

    restore_nbu.PNG

    In the logs C:\Program Files\Veritas\NetBackup\logs\user_ops\Admin000\logs , I have 2 files NBWIN003 & NBWIN004 but they are empty !

    Netbackup version is 7.6.1.1 with this hotfix : https://support.symantec.com/en_US/article.TECH230... .

    Media server , sharepoint frontend & backend : Windows 2008R2 sp1

    Thanks for you help !

    I'm sorry for my bad English, I'm French !


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    I need a solution

    Hello,

    We  have one Backup client that’s getting the code 155 disk full error

    NetBackup status code: 155

    Message: disk is full

    Explanation: The write to the catalog file failed because the disk that contains the catalog database is full, or the track log folder is full.

    Recommended Action: Free up space on the disks where NetBackup catalogs reside or where the track log folder resides and retry the operation.

    Question for freeing up space on where the track log folder resides are there specific files that we can delete without the intervention of the AIX sysadmin? I don’t want to delete something that is important.

    I check the /usr  and it only has 1.77GB of space left

    root)/> df -g /usr

    Filesystem    GB blocks      Free %Used    Iused %Iused Mounted on

    /dev/hd2          10.38              1.77   83%      84616    17%       /usr

    The Code 155 error is only occurring one  backup client the bkpkar.log is below

    Bkpkar

    20:54:24.375 [22413352] <16> fwrite_and_log: fail to write <fix size entry block> for track journal, backup id:<NULL>, file:<11000232fb.tif>, err_num:<28>, to write:<1>, wrote:<0>

    20:54:24.400 [22413352] <16> bpbkar SelectFile: fscp_add_full_entry() failed, error : disk is full

    20:54:24.400 [22413352] <16> bpbkar: ERR - bpbkar FATAL exit status = 155: disk is full

    20:54:24.400 [22413352] <4> bpbkar: INF - EXIT STATUS 155: disk is full

    20:54:33.258 [22413352] <16> bpbkar: ERR - read server exit status = 155: disk is full

    20:54:33.473 [22413352] <16> ct_cat_close: failed to fflush for file in dir(/datasink/importDRM/backup_0315/15069/03/359832/), error is -1

    20:54:33.485 [22413352] <2> ct_cat_close: close current track journal

    20:54:33.485 [22413352] <2> ct_cat_close: close previous track journal

    20:54:33.485 [22413352] <16> bpbkar: ct_cat_close() failed, error (14)

    20:54:24.375 [22413352] <16> fwrite_and_log: fail to write <fix size entry block> for track journal, backup id:<NULL>, file:<11000232fb.tif>, err_num:<28>, to write:<1>, wrote:<0>

    20:54:24.400 [22413352] <16> bpbkar SelectFile: fscp_add_full_entry() failed, error : disk is full

    20:54:24.400 [22413352] <16> bpbkar: ERR - bpbkar FATAL exit status = 155: disk is full

    20:54:24.400 [22413352] <4> bpbkar: INF - EXIT STATUS 155: disk is full

    20:54:33.258 [22413352] <16> bpbkar: ERR - read server exit status = 155: disk is full

    20:54:33.473 [22413352] <16> ct_cat_close: failed to fflush for file in dir(/datasink/importDRM/backup_0315/15069/03/359832/), error is -1

    20:54:33.485 [22413352] <2> ct_cat_close: close current track journal

    20:54:33.485 [22413352] <2> ct_cat_close: close previous track journal

    20:54:33.485 [22413352] <16> bpbkar: ct_cat_close() failed, error (14)

    21:04:42.097 [34275332] <4> is_excluded: Excluded /datasink/importDRM/backup/2015/15035/04/337763/core by exclude_list entry core

    21:27:57.930 [34275332] <16> fwrite_and_log: fail to write <fix size entry block> for track journal, backup id:<NULL>, file:<21000522rb.tif>, err_num:<28>, to write:<1>, wrote:<0>

    21:27:57.946 [34275332] <16> bpbkar SelectFile: fscp_add_full_entry() failed, error : disk is full

    21:27:57.946 [34275332] <16> bpbkar: ERR - bpbkar FATAL exit status = 155: disk is full

    21:27:57.947 [34275332] <4> bpbkar: INF - EXIT STATUS 155: disk is full

    21:28:05.949 [34275332] <16> bpbkar: ERR - read server exit status = 155: disk is full

    21:28:06.197 [34275332] <16> ct_cat_close: failed to fflush for file in dir(/datasink/importDRM/backup_0315/15069/03/359834/), error is -1

    21:28:06.211 [34275332] <2> ct_cat_close: close current track journal

    21:28:06.211 [34275332] <2> ct_cat_close: close previous track journal

    21:28:06.211 [34275332] <16> bpbkar: ct_cat_close() failed, error (14)

    The Client is a AIX Server running O.S  7.1

    The backup client is  7.6.0.3

    Thanks in Advance!


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