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    0 0

    I need a solution

    Hi guys,

    I'm trying to do a restore and it just won't let me, keeps giving me the error after about 10 secs everytime;

    "servername.domain.co.uk Restore 00038 -- The job failed with the following error: Backup Exec could not log on to the server with the logon account specified for it. The logon account does not have valid credentials. Ensure that the user name and password are correct in the logon account.

    I can backup absolutely fine but it just won't restore because some credential issues, I'm running backup exec 2012 on Windows Server 2008 R2, service pack for is installed and 2 hotfix's 215906 & 217347. Also there are no avaliable updates to install at all and I'm restoring from Tapes and the tape is in :-P.

    Any help would be great thank you, I can't seem to find an answer.

    Many thanks

    James


    0 0

    I need a solution

    Hello experts

    NBU master os win2008, nbu version 7.6.0.1, vmware backups goes to NBU appliance 5220. around 40 vm machines are backedup from a policy. its details are: policy type flashbackup-windows, clients selected manually from vcenter, backup selection all local drives, perform offhost backup is ON (media server). Only 1 vm server  failed on past various attempts. 

    GUI logs: 

    06/03/2015 20:19:41 - Info nbjm (pid=3184) starting backup job (jobid=87915) for client TOYFIN, policy VMWAREPOLICY, schedule Full

    06/03/2015 20:19:41 - Info nbjm (pid=3184) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=87915, request id:{721BEA25-7184-46DF-A972-86FC0B0FC5E5})

    06/03/2015 20:19:41 - requesting resource STUNBUAPP

    06/03/2015 20:19:41 - requesting resource MASTERSERVER.NBU_CLIENT.MAXJOBS.TOYFIN

    06/03/2015 20:19:41 - requesting resource MASTERSERVER.NBU_POLICY.MAXJOBS.VMWAREPOLICY

    06/03/2015 20:19:41 - Info nbrb (pid=2796) Limit has been reached for the logical resource MASTERSERVER.NBU_POLICY.MAXJOBS.VMWAREPOLICY

    06/03/2015 20:27:24 - granted resource  MASTERSERVER.NBU_CLIENT.MAXJOBS.TOYFIN

    06/03/2015 20:27:24 - granted resource  MASTERSERVER.NBU_POLICY.MAXJOBS.VMWAREPOLICY

    06/03/2015 20:27:24 - granted resource  MediaID=@aaaah;DiskVolume=PureDiskVolume;DiskPool=DISK_NBUAPP;Path=PureDiskVolume;StorageServer=NBUAPP;MediaServer=NBUAPP

    06/03/2015 20:27:24 - granted resource  STUNBUAPP

    06/03/2015 20:27:24 - estimated 66933276 kbytes needed

    06/03/2015 20:27:24 - begin Parent Job

    06/03/2015 20:27:24 - begin Flash Backup Windows: Start Notify Script

    06/03/2015 20:27:24 - Info RUNCMD (pid=10760) started

    06/03/2015 20:27:24 - Info RUNCMD (pid=10760) exiting with status: 0

    Operation Status: 0

    06/03/2015 20:27:24 - end Flash Backup Windows: Start Notify Script; elapsed time 0:00:00

    06/03/2015 20:27:24 - begin Flash Backup Windows: Step By Condition

    Operation Status: 0

    06/03/2015 20:27:24 - end Flash Backup Windows: Step By Condition; elapsed time 0:00:00

    06/03/2015 20:27:24 - begin Flash Backup Windows: Read File List

    Operation Status: 0

    06/03/2015 20:27:24 - end Flash Backup Windows: Read File List; elapsed time 0:00:00

    06/03/2015 20:27:24 - begin Flash Backup Windows: Create Snapshot

    06/03/2015 20:27:26 - started process bpbrm (pid=3321)

    06/03/2015 20:27:29 - Info bpbrm (pid=3321) TOYFIN is the host to backup data from

    06/03/2015 20:27:29 - Info bpbrm (pid=3321) reading file list for client

    06/03/2015 20:27:29 - Info bpbrm (pid=3321) start bpfis on client

    06/03/2015 20:27:29 - Info bpbrm (pid=3321) Starting create snapshot processing

    06/03/2015 20:27:41 - Info bpfis (pid=16960) Backup started

    06/03/2015 20:27:41 - snapshot backup of client TOYFIN using method VMware

    06/03/2015 20:33:45 - Critical bpbrm (pid=3321) from client TOYFIN: FTL - VMware snapshot failed: SYM_VMC_TASK_REACHED_ERROR_STATE

    06/03/2015 20:33:45 - Critical bpbrm (pid=3321) from client TOYFIN: FTL - VMware error received: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details.

    06/03/2015 20:33:50 - Critical bpbrm (pid=3321) from client TOYFIN: FTL - snapshot processing failed, status 156

    06/03/2015 20:33:50 - Critical bpbrm (pid=3321) from client TOYFIN: FTL - snapshot creation failed, status 156

    06/03/2015 20:33:50 - Warning bpbrm (pid=3321) from client TOYFIN: WRN - ALL_LOCAL_DRIVES is not frozen

    06/03/2015 20:33:50 - Info bpfis (pid=16960) done. status: 156

    06/03/2015 20:33:50 - end Flash Backup Windows: Create Snapshot; elapsed time 0:06:26

    06/03/2015 20:33:50 - Info bpfis (pid=16960) done. status: 156: snapshot error encountered

    06/03/2015 20:33:50 - end writing

    Operation Status: 156

    06/03/2015 20:33:50 - end Parent Job; elapsed time 0:06:26

    06/03/2015 20:33:50 - begin Flash Backup Windows: Stop On Error

    Operation Status: 0

    06/03/2015 20:33:50 - end Flash Backup Windows: Stop On Error; elapsed time 0:00:00

    06/03/2015 20:33:50 - begin Flash Backup Windows: Delete Snapshot

    06/03/2015 20:33:52 - started process bpbrm (pid=4079)

    06/03/2015 20:33:55 - Info bpbrm (pid=4079) Starting delete snapshot processing

    06/03/2015 20:34:06 - Info bpfis (pid=12592) Backup started

    06/03/2015 20:34:06 - Critical bpbrm (pid=4079) from client TOYFIN: FTL - cannot open C:\Program Files\VERITAS\NetBackup\online_util\fi_cntl\bpfis.fim.TOYFIN_1433356044.1.0

    06/03/2015 20:34:06 - Info bpfis (pid=12592) done. status: 1542

    06/03/2015 20:34:06 - end Flash Backup Windows: Delete Snapshot; elapsed time 0:00:16

    06/03/2015 20:34:06 - Info bpfis (pid=12592) done. status: 1542: An existing snapshot is no longer valid and cannot be mounted for subsequent operations

    06/03/2015 20:34:06 - end writing

    Operation Status: 1542

    06/03/2015 20:34:06 - begin Flash Backup Windows: End Notify Script

    06/03/2015 20:34:06 - Info RUNCMD (pid=10416) started

    06/03/2015 20:34:07 - Info RUNCMD (pid=10416) exiting with status: 0

    Operation Status: 0

    06/03/2015 20:34:07 - end Flash Backup Windows: End Notify Script; elapsed time 0:00:01

    Operation Status: 156

    snapshot error encountered  (156)

    checked bpfis logs on offhost server:

    20:34:06.654 [12592.17416] <32> fis_rebuild_from_db: FTL - cannot open C:\Program Files\VERITAS\NetBackup\online_util\fi_cntl\bpfis.fim.TOYFIN_1433356044.1.0

    20:34:06.654 [12592.17416] <4> bpfis main: Overriding original online_util() status <12> with <1542>.

    20:34:06.670 [12592.17416] <2> bpfis Exit: Failed to delete snapreplicapair file [C:\Program Files\VERITAS\NetBackup\online_util\fi_cntl\bpfis.fim.TOYFIN_1433356044.1.0.snapreplicapair] return value[-1]                                                                             error [2] [No such file or directory]

    20:34:06.670 [12592.17416] <4> keep_alive_and_snap_control: Starting keep alive thread.


    0 0

    I need a solution

    Is there a way to extract a file from backup sets permanently? I don't want to be able to recover the file ever but can't lose the older backups.


    0 0

    I need a solution

    Hello ,

    When I am trying to telnet from master server to client I am able to connect only on bpcd port .

    Not able to connect on vnetd and pbx ports. Still backup is getting is successfull. Can you please explain how ?

    [root@phxfislnbuma01 admincmd]# telnet pidesces01fn-bkup.fnfis.com 13782
    Trying 10.84.177.20...
    Connected to pidesces01fn-bkup.fnfis.com (10.84.177.20).
    Escape character is '^]'.
    Connection closed by foreign host.
    [root@phxfislnbuma01 admincmd]# telnet pidesces01fn-bkup.fnfis.com 13724
    Trying 10.84.177.20...
    telnet: connect to address 10.84.177.20: Connection refused
    telnet: Unable to connect to remote host: Connection refused
    [root@phxfislnbuma01 admincmd]# telnet pidesces01fn-bkup.fnfis.com 1556
    Trying 10.84.177.20...
    telnet: connect to address 10.84.177.20: Connection refused
    telnet: Unable to connect to remote host: Connection refused
    [root@phxfislnbuma01 admincmd]#

    Also client is not able to connect on any of the ports.

    [root@phxfislnbuma01 admincmd]# ./bptestbpcd -client pidesces01fn-bkup.fnfis.com
    0 1 2
    10.84.183.224:739 -> 10.84.177.20:13782
    10.84.183.224:13724 <- 10.84.177.20:744
    10.84.183.224:13724 <- 10.84.177.20:872
    [root@phxfislnbuma01 admincmd]#

    Master Server Netbackup Version 7.1

    Client Version 6.5


    0 0

    I need a solution

    I have a backup scenario with a master server and 2 media servers with several client servers being backed up with different policies writing to disk on these 2 media servers. Here's my problem I have 2 different policies backing up different file selections from the same file server, store3, with one policy backing up to media server1 and the other to media server2. I need to pull some files back from the second policy but when I go into BAR on the file server that the 2 policies are backing up I only see selections for the data backed up with the first policy even though the second policy completes with no errors and I can see the netbackup img files in the correct storage unit on disk. What do I need to do to restore the data from the second policy?

    This is Netbackup 7.6.1.


    0 0

    I do not need a solution (just sharing information)

    Does Symantec have any major product updates in the works re: the NetBackup for Microsoft SQL Server?

    We are comparing the product to backup solutions from database-specific vendors like RedGate and Idera.  Looking for better capabilities in a centralized management console.  The dedicated products also seem to have a more intuitive GUI for one-off backup/restores.

    Want to give NetBackup for SQL a fair shake, though.


    0 0

    I need a solution

    I found the bpnbat command through this thread:

    https://www-secure.symantec.com/connect/forums/adm...

    It looks like my cert has expired...

    (Linux)root@kronos:/usr/openv/var/vxss/credentials> /usr/openv/netbackup/bin/bpnbat -WhoAmI -cf /usr/openv/var/vxss/credentials/kronos
    Name: kronos
    Domain: NBU_Machines@kronos.fnc.net.local
    Issued by: /CN=broker/OU=root@kronos.fnc.net.local/O=vx
    Expiry Date: Jun  3 20:07:35 2015 GMT
    Authentication method: Symantec Private Domain

    I've never worked on this cert before. How do I go about getting this updated? I wasn't able to find anything in the admin guides...


    0 0
  • 06/05/15--02:22: MSSQL Server error in BE job
  • I need a solution
    Dear Concern,
     
    Please have a look over following attachment. Anyone is there to help me out. Trying for several time but that job is failing:
     

    0 0

    I need a solution

    Hello,

    since we've installed Backup Exec 2014 the size of the Data Folder grows continously. In the Data folder I've found a log of folders(nearly 35.000) named like VM's with a timestamp. The most folders have only a few KB, but the folders from the Exchange Server have more than 300 MB.

    Does anybody know where they come from and whether this folder can be deleted?

    Thank you very much in advance,

    Daniel


    0 0

    I need a solution

    It would be nice for Symantec Backup Exec 2015 to support the Buffalo LinkStation 220 Storage for GRT backup and restore.

    Can this be done?

    It would be very helpful


    0 0

    I need a solution

    Hi,

    We have several clients, each of them has several folders on logical volumes to be backed up. Every folder is assigned to a different stream so that many streams run at the same time. For the client I am looking at now - 13 streams. Every day 2-3 streams fail with error 69. I was told by Symantec support that it happens because VSS is busy with writing snapshot for another folder of the same drive. When NetBackup is requesting for a snapshot to backup - it fails as no snapshot has been done yet. Here is part of the log:

    ---------------------------

    10:33:07.314 AM: [3668.10092] <2> tar_backup_tfi::setupFileDirectives: TAR - backup filename = Shadow Copy Components:\User Data\Distributed File System Replication\DfsrReplicatedFolders\ROBU - E
    10:33:33.038 AM: [3668.10092] <2> ov_log::V_GlobalLog: INF - Using VSS to generate a new SnapshotSetID
    10:33:33.053 AM: [3668.10092] <2> ov_log::V_GlobalLog: INF - VssSnapshotVolume- a previous VSS snap is in progress. Entering retry/timeout waiting for snap to complete. Timeout period: 0x7d0
    .
    . < 33 minute timeout waiting on VSS snapshot>
    .
    11:07:03.992 AM: [3668.10092] <2> ov_log::V_GlobalLog: INF - StartSnapshotSet failed with error: [0x80042316][VSS_E_SNAPSHOT_SET_IN_PROGRESS]
    11:07:03.992 AM: [3668.10092] <2> ov_log::V_GlobalLog: INF -  EXIT VssSnapshotVolume::Initialize() return=[0x80042316 VSS_E_SNAPSHOT_SET_IN_PROGRESS]!
    11:07:04.164 AM: [3668.10092] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 69: invalid filelist specification

    ---------------------------

    My question is whether it is possible to extend this 33 min timeout of waiting for the snapshot.

    Temporary solution I test atm is to limit number of multiple streams to 3 at the same time, but it does not always work without error 69. To get rid of it with this implementation I will have to reorder streams carefully to avoid placing folders from the same drive one after another. That might work, but I am not sure that backup will go within 24 hours. In addition, this is a very fragile set up and might break any time data raises or folders added or whatever.

    Thank you


    0 0
  • 06/05/15--05:01: BMR Point In Time
  • I need a solution

    Hi,

    Anyone knows how to change client configuration for BMR Point in Time Recovery? Because mine is greyed. Also tried to change the configuration component such Volumes that not greyed out, but not showing any windows.


    0 0

    I need a solution

    Hi,

    I was wondering which appliance may be affected by the positive leap second of June 30th?

    This is the output I get from a 2.6.0.4.  As far I read this may be affected:

    nb-appliance:/home/maintenance # cat /etc/SuSE-release
    SUSE Linux Enterprise Server 11 (x86_64)
    VERSION = 11
    PATCHLEVEL = 1
    nb-appliance:/home/maintenance # zdump -v right/Europe/Brussels | grep 2015
    right/Europe/Brussels  Sun Mar 29 01:00:24 2015 UT = Sun Mar 29 01:59:59 2015 CET isdst=0 gmtoff=3600
    right/Europe/Brussels  Sun Mar 29 01:00:25 2015 UT = Sun Mar 29 03:00:00 2015 CEST isdst=1 gmtoff=7200
    right/Europe/Brussels  Sun Oct 25 01:00:24 2015 UT = Sun Oct 25 02:59:59 2015 CEST isdst=1 gmtoff=7200
    right/Europe/Brussels  Sun Oct 25 01:00:25 2015 UT = Sun Oct 25 02:00:00 2015 CET isdst=0 gmtoff=3600
    nb-appliance:/home/maintenance #

    I found a previous post with a reference on leap second but the article is missing...

    https://support.symantec.com/en_US/article.TECH156...

    Thank you

    Fredje


    0 0
  • 06/05/15--07:48: Slow backup speed
  • I need a solution

    We are using netbackup 7.6.1 on a windows 2008 master server. Backups run fine except on two windows 2012 R2 physical servers. The speed we are getting is about 500 kb/sec.

    Any idea what to look for? These are relatively small servers (less than 500 MB).

    Thnaks

    Paul


    0 0

    I need a solution

    Hi All, 

    I have NBU environment with NBU7.1.0.4.

    Many of Solaris clients are having ZFS filesystem on solaris.

    Many of the ZFS filesystems are getting backed up but some are getting missed.

    Anyone faced this issue , please share some solutions.


    0 0
  • 06/05/15--10:12: Excessive Backup Time
  • I need a solution

    I am using SSR 2013 on a Win XP system. I have installed all the components that were specified prior to SSR 2013 installation (WIN & .Net 4). Installation went smoothly with no errors reported. However, when I try to perform the initial backup, what usually takes 15 - 20 minutes is now taking 5 hours. This is being backed up on a local hard drive, NOT over the intranet. I would welcome any and all suggestions on how to correct this issue.

    Thank you


    0 0

    I need a solution

    dda01 => dda02 ( Being replicated via Data Domain replication option for long)

    Both DD690 ,  OS -  5.2.3.0-380917, OST - 2.5.1.0-326737, Servers - Winodws 2008 R2 SP1

    All hostname and IP's are mentioned in the host setting on the DD

    Updated the Flag OptimizedImage recently on both dda01 and dda02 volume presented to NetBackup. Also changed the ddboost user password recently & updated the same on media servers

    NBU Logs in Breif:

    While performing duplication NetBackup says - Initiating optimized duplication from @aaagd to @aaah4 ; but it ends up - image open failed: error 2060046: plugin error; and optimized duplication failed, media open error (83)

    Error Log from  dda02
    TIME.492 (tid 0x2aaaaae1cc90): ostcreate: error 13
    TIME.501 (tid 0x2aaaaae178e0): ddboost-<172.25.18.254-56538>: ddboost_api ERROR: ddp_open_file() failed for File: dda02vol/client_1433257201_C2_F1_R5:1433257201:Test-Backup:4:1::, Err: 5034-nfs create failed (nfs: Permission denied)
    TIME.502 (tid 0x257cfc0): NOTICE: ddboost-<172.25.18.254-56538>: plugin ERROR: C:\Program Files\Veritas\NetBackup\bin\\ost-plugins\libstspiDataDomain.dll:stspi_create_image_do STS_EPLUGIN [DDErrNo = 5034 (the user has insufficient privilege)] pathname =dda02vol/client_1433257201_C2_F1_R5:1433257201:Test-Backup:4:1::
     


    0 0

    I need a solution

    I started a backup job in off time data backup over the network and due to some reason it is not completed in my off time now I want backup job is suspend at specific time and again resume job from where it suspend. Please guide me how can I configure backup to do this.


    0 0
  • 06/05/15--15:48: Netbackup backup retention
  • I need a solution

    Hi All,

    I have backup requirement for a dev system which i need to keep only 2 days as retention. Is there any option which we can override default retentions in netbackup 7.5

    Master Server: Windows2008r2

    Cleint: Windows 2008r2

    Regards,

    Kiran


    0 0

    I need a solution

    Hi 

    have observed that my VMware Backups are getting failed with error media write error (84), we are using netbackup 7.6.1.1 on windows 2008 R2 Enterprise 64 bit Platform.

    please find the job details below

    6/6/2015 9:07:39 AM - Info nbjm(pid=22060) starting backup job (jobid=611356) for client PBAD-DC2, policy VMWare_Daily_SAN_Backup, schedule Daily  
    6/6/2015 9:07:40 AM - estimated 31632424 Kbytes needed
    6/6/2015 9:07:40 AM - Info nbjm(pid=22060) started backup (backupid=PBAD-DC2_1433570859) job for client PBAD-DC2, policy VMWare_Daily_SAN_Backup, schedule Daily on storage unit Netbackup_StorageUnit using backup host pbad-netbackup.pbad.sbg.com.sa
    6/6/2015 9:07:40 AM - started process bpbrm (4832)
    6/6/2015 9:07:41 AM - Info bpbrm(pid=4832) PBAD-DC2 is the host to backup data from     
    6/6/2015 9:07:41 AM - Info bpbrm(pid=4832) reading file list for client        
    6/6/2015 9:07:42 AM - Info bpbrm(pid=4832) accelerator enabled           
    6/6/2015 9:07:45 AM - Info bpbrm(pid=4832) starting bpbkar32 on client         
    6/6/2015 9:07:45 AM - connecting
    6/6/2015 9:07:45 AM - connected; connect time: 0:00:00
    6/6/2015 9:07:46 AM - Info bpbkar32(pid=21892) Backup started           
    6/6/2015 9:07:47 AM - Info bpbkar32(pid=21892) accelerator enabled backup, archive bit processing:<disabled>       
    6/6/2015 9:07:47 AM - Info bptm(pid=1148) start            
    6/6/2015 9:07:47 AM - Info bptm(pid=1148) using 524288 data buffer size        
    6/6/2015 9:07:47 AM - Info bptm(pid=1148) setting receive network buffer to 2098176 bytes      
    6/6/2015 9:07:47 AM - Info bptm(pid=1148) using 128 data buffers         
    6/6/2015 9:07:48 AM - Info bptm(pid=1148) start backup           
    6/6/2015 9:07:50 AM - begin writing
    6/6/2015 9:09:18 AM - Info bpbkar32(pid=21892) INF - Transport Type =  nbd      
    6/6/2015 9:09:34 AM - Critical bptm(pid=1148) A portion of data to be included from a previous backup (backupid = PBAD-DC2_1432943456, offset = 350832640, length = 131072) has incorrect checksum (calculated checksum from backup image 5a7a8e94f27c3c162e8c867b44df2cda1c09868b, expected checksum aa80546d788b65a523243bd49e5544e1d4163e9e)
    6/6/2015 9:09:34 AM - Critical bptm(pid=1148) image write failed: error -1: plugin error      
    6/6/2015 9:09:47 AM - Error bptm(pid=1148) cannot write image to disk, Invalid argument      
    6/6/2015 9:09:47 AM - Info bptm(pid=1148) EXITING with status 84 <----------        
    6/6/2015 9:09:47 AM - Error bpbrm(pid=4832) from client PBAD-DC2: ERR - tar file write error (14)   
    6/6/2015 9:09:48 AM - Info bpbkar32(pid=21892) accelerator sent 0 bytes out of 0 bytes to server, optimization 0.0% 
    6/6/2015 9:09:49 AM - Info bpbkar32(pid=21892) bpbkar waited 11 times for empty buffer, delayed 651 times.   
    6/6/2015 9:09:50 AM - Info pbad-netbackup.pbad.sbg.com.sa(pid=1148) StorageServer=PureDisk:pbad-netbackup.pbad.sbg.com.sa; Report=PDDO Stats for (pbad-netbackup.pbad.sbg.com.sa): scanned: 342792 KB, CR sent: 13062 KB, CR sent over FC: 0 KB, dedup: 96.2%, cache disabled
    6/6/2015 9:09:50 AM - Error bpbrm(pid=4832) could not send server status message       
    6/6/2015 9:09:51 AM - Critical bpbrm(pid=4832) unexpected termination of client PBAD-DC2        
    6/6/2015 9:10:01 AM - Info bpbkar32(pid=0) done. status: 84: media write error       
    6/6/2015 9:10:01 AM - end writing; write time: 0:02:11
    media write error (84)


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