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    0 0

    I need a solution

    Updated from BE 2014 to BE 15.  Getting the following error when backing up a Domain Controller. Although this is an upgrade, I am just now trying to backup a domain controller and Sharepoint Farm.  The SharePoint Farm seems to be backing up.  At least I'm not getting any error messages.  The 2 attempts at backing up the domain controller have resulted in the following error:

    V-79-57344-844 - Cannot complete the operation because the Virtual File Filter (VFF) driver cannot be found. Ensure that the Agent for Microsoft Active Directory is installed and that the VFF driver is enabled and then retry. Alternatively, disable Granular Recovery Technology (GRT) and then retry.

    Do I need to install the Agent for Applications and Databases on the Backup Exec Server?  Our license does include this feature.  I went ahead and tried to add the this on the Server, but the installation keeps failing.  Says it can't locate the files and the installation is rolled back.  Yes the CD is inserted. Tried to start the install of options from both the Backup Exec interface and the CD itself.

    0 0

    I need a solution

    I have been reading some older forum posts about BE2010R3 not supported for backing up SQL Server 2012.  They were dated back in 2013.  Just wondering if anything has been released recently that makes SQL Server 2012 supported in BE2010R3

    0 0

    I need a solution

    Good morning,

    I've been trying to set up a recovery disk for a small number of computers here at work using SSR2013 R2. We planned on storing the disk on a single USB-connected hard drive. I've gone around to each of our computers and used the Customize Recovery Disk option to add their drivers. We use an NAS for storing backups, so at the very least I need each computer's network drivers. However, after getting all of the drivers, I now can't access our network in the recovery environment of a computer that was able to connect previously (it gives the unable to find network adaptor error).

    To perhaps clarify, the USB drive does not just contain iso files, it is itself the recovery disk.

    Is there any way I can ensure the correct drivers are loaded for each computer? Could it have something to do with multiple versions of the same driver being on the recovery disk?

    Thanks for your help!

    0 0

    I do not need a solution (just sharing information)


    I discover a FUNNY news for all V-Ray Edition On BE 15.....

    Page 15 of licencing Guide..the surprise is that you need to buy a Windows Agent for backup the media server....take a look...

    Extract from the guide

    V-Ray Edition has 2 tiers. Purchase the appropriate tier based on the number of cores in the CPU socket
    - V-Ray Edition 2 to 6 cores
    - V-Ray Edition 8 plus cores
    The components in V-Ray can only be used in virtual environments.
    Each V-Ray Edition license includes:
    - 1 Backup Exec Server* (does not include Agent for Windows to protect the local physical Backup Exec Server like a la carte licensing. Must purchase an Agent for Windows separately to protect the Backup Exec Server)
    - 1 Agent for VMware & Hyper-V ( includes unlimited deployment of Agent for Windows or Agent for Linux – restricted only for use in VMware & Hyper-V virtual machines only)
    - Unlimited deployment of Agent for Applications and Databases – restricted only for use in VMware & Hyper-V virtual machines only
    - Deduplication Option*

    To fully protect a VMware or Hyper-V cluster, a license is required for each socket of each node of the cluster, as well as a license for each socket on the virtual file server.

    *The Backup Exec Server and Deduplication Option included can be used for physical environments. Customer is required to purchase the appropriate agents and options from a la carte to protect any physical systems.

    So First...You Could not install Remote Agent on Media Server, it's impossible...

    How about the Upgrade for old Vray User, did we add new Remote Agent licence for the new BE 15 ???

    Information reported on our Symantec return from my answer

    0 0

    I need a solution

    We have a few clients that are missing the correct server list entries for the master server, but connect just fine to one of the media servers. In most cases we know the way to fix this is to add the correct entries for the master's cluster nodes to the bp.conf / registry. However, it seems that even when run from a media server, the bpgetconfig and bpsetconfig commands by default try to connect to the client through the master and end up failing with "server not allowed access."

    Here's what i've tried:

    bpgetconfig -M <client> from media server fails with 'server not allowed access'

    bpgetconfig -s <client> from media server succeeds but only reports back the most basic data. (same with -g)

    bpsetconfig -h <client> from media server fails with "server not allowed access" 

    nbgetconfig/nbsetconfig - same as above

    Does anyone know if there's any way to get these commands working from a media server? We're trying to avoid having to get someone to manually log on to each client to add a couple of entries. Shell/vb scripting this wont work too well because of departmental subdivisions and access restrictions.

    The bpgetconfig -M would be nice to get working so we can pull back configurations before we change them, but bpsetconfig is the one we really need. 

    (running NB on RHEL master, Solaris media server)

    0 0

    I need a solution


    I have an issue I am hoping someone out there can assist with. We use Backup Exec 2014 on a Windows 2012 R2 platform to backup 2x MS Exchange 2013 servers. Weekly Full, and daily incremental backups work fine - At least we don't get any errors in Backup Exec. All jobs always reflect as having completed successfully. One thing I don't see as part of the exchange backups is the Information Store/Managed Store

    However, when having a look in Exchange, we are not able to see the last full/incremental backup timestamp. I have followed the steps in the BE Admin guide. It seems the only time we can view these timestamps is when we do a Windows Server Backup.

    Has anyone come across this issue? Better yet, what is the right configuration to follow in BE to be able to view the backup timestamps in Exchange?

    Any help/suggestions will be very appreciated.

    Thank you,

    0 0
  • 06/23/15--10:55: Dell TL2000 Dual Drive
  • I need a solution

    So the Dell TL2000 comes with optional 1 drive or 2 drive. i have 2 drives when i backup or archive it will use 1 drive then the next tape will go into the next drive. and vice versa. how do i get backup exec to write to both drives at the same time? do i have to pre detect how much data there is, (forget the term)?

    BTW i have BE 2014.1 and Server 2012 R2. 

    But it didnt work in 2010 on server 2k3 R2 either. 

    0 0
  • 06/23/15--11:34: Resetting DLO user accounts
  • I need a solution

    I am changing the backup selections on our profile and I am testing the changes on a few users before I roll them out site wide. I would like to start their backups from scratch so I am deleting the user object in DLO and recreating it manually. However, when everything is recreated DLO still reports their network data folder size to be what it was before I deleted it. It happens on both the client and server side. How can I reset it completely and get an accurate report of their new network folder size?


    0 0

    I need a solution

    I am new to this or any backup exec program.  I'm having an issue at work where we have lost data and I am wanting to do a restore from a daily backup.  How do I go about doing this?

    0 0

    I need a solution

    Our current setup:

    Windows Small Business Server 2011 (which is actually Server 2008 R2)

    Symantec System Recovery 2013

    Logical drives are C:, D: and E:. We back these up on a weeknightly basis (Monday, Tuesday, Wednesday, Thursday, and Friday). It also backs up the System Reserved drive. It is a recovery point set that run a complete backup each night to an external USB drive. Before the backup runs, we delete out the previous recovery backups from the week before. Ex: on a Tuesday night, we plug in the USB drive labeled "Tuesday". In Windows explorer, we delete out the backup files that are there from last Tuesday's backup. This leaves the hard drive blank, allowing that night's backup to run, which completely copies over the C:, D: and E: drives to the Tuesday USB hard drive (in the case of someone accidently leaving the previous week's backup files on the USB drive, the job creates a differential backup of the logical drives to the USB drive).

    -We are using a recovery point set job description. Every day, the job shows up as scheduled with the destination drive labeled according to the day of the week: [Monday]\, [Tuesday]\, etc.

    -Each hard drive has a recovery point set limit of 1.

    -All the USB hard drives are identical.

    The problem is that one of the hard drives has failed and we are replacing it with a different, higher capacity USB hard drive. Now the scheduled jobs do not run on that drive. When we run the scheduled backup job manually, it backups successfully to the new USB hard drive.

    I do not have any error messages right now, unfortunately. 

    What changes do I need to make to my scheduled backup job to allow it to backup to different models of hard drive? We are not using offsite backup features.

    0 0

    I need a solution

    Hi All

    I am researching how to eject tapes. I have two Netbackup appliances (different domains). I have ACSLS. I have one SL3000 library configured into two partions with one CAP between them. Because of the partioning the CAP mode needs to be manually per ACSLS handbook. I would like to use Vault for the tape management. How do I configure the tape ejects since I need to manually reserve the CAP and then issue the physical tape eject from ACSLS? I read throught the Vault admin guide, but couldn't identify the eject case which fits to my environment - there is a deferred option but it doesn't explain what to do when I need to do the eject via ACSLS.

    Any input is highly appreciated!

    Thank you


    0 0
  • 06/23/15--16:31: Netbackup Vault configration
  • I need a solution


    We are using Symantic netbackup6.5.6 in ourr envirement for backing up windows and UNIX  machines.

    I am newto netbackup.I want to know step by step configuration of vault.

    Quick responce would be appreciated.


    0 0
  • 06/24/15--06:40: Splitting hairs
  • I need a solution

    At time updates don't make sense.  This seems to be one of those times.  Can someone point me to the What's New article about the differences in SSR 2013 and SSR2013 R2?   Or is it so minor someone can tell me?   Thanks

    0 0

    I need a solution

    Hi folks,

    My system, which sole purpose in life is for importing and duplicating LTO2 tapes to LTO6, is failing to import any tapes. I've successfully been through the process of building a couple of test platforms and trying the process out first so that I understand how everything works before I move onto live tapes.

    Now that my live system is up and running, when I attempt to perform Phase 1 of the import process I get the following error:

    Media mounted has media ID RG0038, but 0038L2 was requested. Must add RG0038 to Media Manager volume manager and retry. (the error is 4068)

    I tried that of course and it failed. I subsequently found the following article in an attempt to resolve the problem and made a change to the barcode length, but that didn't work :-(

    All the tapes have barcodes and the robot is able to read them fine when I perform an inventory.

    Any ideas please?


    0 0

    I need a solution

    I have licensing for 2015 backup v-ray for virtualized environments 4 of these and then 2 license keys for applications and databases. I need to know where these keys need to be applied?? Should the 2 license keys for applications and databases be applied to the Exchange and SQL databases in the environment and then the 4 v-ray licenses applied to the 2 domain controllers, vcenter, and the backup. Here is a quick rundown of the current environment

    IM-SQL02 - System Recovery 2011

    IM-Monitor - Backup Exec Agent Utility

    IM-Backup01 - Symantec Backup Exec 2012

    This is the software that is currently installed. I just need to know where these 2015 license keys for v-ray and apps/databases need to applied. Thank you in advance


    0 0

    I need a solution


    After a long effort and research into Windows security I managed to the Windows Java Console working on on our Windows 2008 master server. Now I have the opposite problem where that anyone with Windows Administrator privileges can log on to Netbackup via the Java console.

    What I am trying to do now is restrict access to the Java console. This means I want people to only to have Netbackup privileges as defined in auth.conf including any users with Windows Administrator privileges.

    I have configured auth.conf as something like:

    * ADMIN=  JBP=


    Even if I take away all permissions from my user I am still able to access Netbackup using the Java console with full Netbackup admin rights and alternatively a user without Windows Administrator privileges but given full admin access to Netbackup in auth.conf is only able to access the Java BAR GUI. I even removed auth.conf and I was still able to logon to Netbackup using the Java Console with full admin rights. So for some reason Netbackup is not checking with auth.conf when granting user access.

    I am unsure whether this issue is because Windows security permissions is allowing it or something is not working with auth.conf or I have missed a step or I am doing something wrong. Can anyone point me in the right direction?


    0 0
  • 06/24/15--08:22: Restoration Size
  • I need a solution

    Hello Experts,

    I tried restoring 5 kb file from tape but could see it showed me 167410176 KB Current kilobytes read.

    What is this size since the file is 5 kb only?


    0 0

    I need a solution

    We have Backup Exec 2015 backing up to a Deduplicated Disk Storage. Yesterday we had an issue arise in which I had to restore from the previous nights differential backups and I'm wondering if someone could help explain the behavior I saw during the restores.

    • Restore 1 - differential restore with the setting of "Overwrite the files on disk only if it is older" selected. This restore job took much longer than we anticipated, it only was restoring several GB's of files but the job took hours to finish. It seemed to scan every single file and folder despite the fact only some of those were going to be restored. I'm guessing it had somehting to do with it chdecking the file stamps on everything but why if it only needs to restore only the changed files?
    • Restore 2 - differential restore with the setting of "Restore over existing files" selected. This restore job took less time to complete than the previous one did despite the fact it was restoring much more data. The job log said it restored 10795 files when the number of actual files that actually needed to be restored was much less than this. Can someone tell me why this log says this?


    0 0

    I need a solution

    Hello Everybody

    We are starting to migrate our Netbackup 6.5.6 Master Server (running in a Solaris 10 Sparc V490 Sun Server).

    My questions are:

    For a Netbackup 7.6 Mater Server, which hardware are required ? We have around 100 clients.

    Which is the best options for the OS (Linux or Solaris).

    If Linux, which distros (SuSE, RH, Oracle Linux) ?

    Is better a physical or a virtual machine ?

    Any another tips?

    Thanks for now.

    Alexandre Andrich

    0 0

    I need a solution

    I am looking to restore a catalog from a site that has been decommissioned to a newly built master server that will be used merely for searching for old backups from that site should anything be needing a restore. That way I can see what tapes are needed and then load those tapes and import them into my production environment and do the restore.

    Trick here is that there are no devices attached to this master server. It will be used merely for searches. My production environment is where the restores will occur from. I have imported the tape into this environment...Phase 1...and now I am curious as to where I should go from here. I was tentative to do the Phase 2 Import as I don't want to do anything that can cause issues in my production environment or mess up the catalog there. I didn't know if I could do the Phase 2 and then restore that data over to this other master server I built and then import the catalog there or what my next step should be.

    Any guidance you all can lend would be appreciated.

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