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    0 0

    I need a solution


    I have an issue where I'm trying to deploy the latest version of DLO to 2 computers from the DLO console. It deployed ok to the first computer but it's doing nothing on the 2nd computer and has been hung for the past 3 hours. Please see attached screenshots. Is it ok to end this in Task Manager or will this cause problems for the client or console? Also, if I try to close this window, I get the message in Closing window.jpg. Clicking Ok just brings you back to the Executing Remote Installation window



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  • 08/13/15--05:29: symantec backup exec
  • I need a solution

    if i have 2 servers file server and exchange server and i need SYMC BACKUP EXEC 15 SERVER WIN PER SERVER BNDL STD LIC EXPRESS BAND S ESSENTIAL 12 MONTHS  and  SYMC BACKUP EXEC 15 AGENT FOR APPLICA-TIONS AND DATABASES WIN PER SERVER BNDL STD LIC EXPRESS BAND S BASIC 12 MONTHS . shoud i have quantity one for the 2 servers or quantity 2 one for each server ?

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    I need a solution


    We have suggessfully upgraded one of Solaris Master Server from NB 7.0.1 to NB  last week.

    Now we need to upgrade our 2 AIX media servers from 7.0.1 to .

    For master server upgrade, we have taken precautionary steps like ( Running NBCC , Taking snapshot of /usr/openv/ , Taking catalog backup, Copying DR file, Deactivating policies...)

    Is there any pre steps that we have to taken before upgrading  our 2 AIX media servers ?

    Is NB Media server upgrade is just similar to Master server upgrade? 

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    I need a solution


    I got 2820 error when trying to restore the VM image backup of virtual server with physically attached USB device (special token card).

    Part of restore log with error is

    ................. skipped ....

    13.08.2015 15:26:24 - end reading; read time: 0:00:00
    13.08.2015 15:26:25 - Info bptm(pid=3464) completed reading backup image        
    13.08.2015 15:26:25 - Info bptm(pid=3464) EXITING with status 0 <----------       
    13.08.2015 15:26:42 - Info bpVMutil(pid=5492) INF - vmwareLogger: WaitForTaskComplete: The device '4' is referring to a nonexisting controller '7,000'. <33>
    13.08.2015 15:26:42 - Info bpVMutil(pid=5492) INF - vmwareLogger: WaitForTaskComplete: SYM_VMC_ERROR:  TASK_REACHED_ERROR_STATE     
    13.08.2015 15:26:42 - Info bpVMutil(pid=5492) INF - vmwareLogger: CreateVm: SYM_VMC_ERROR:  TASK_REACHED_ERROR_STATE     
    13.08.2015 15:26:42 - Info bpVMutil(pid=5492) INF - vmwareLogger: CreateVirtualMachineExAPI: SYM_VMC_ERROR:  TASK_REACHED_ERROR_STATE     
    13.08.2015 15:26:47 - end Restore; elapsed time: 0:03:35
    VMware policy restore error (2820)

    Another virtual machines without USB connected devices are restored without errors.

    I try restore with different options but with the same result. So options  "keep hardware version", "remove backing information for devices like cd/dvd ...", "remove network inf.." and restoring to another datastore and esx were probed without success. 

    We work in NBU and vmware vSphere 5.5 environment

    Please help to solve this problem.

    Regards, Vlad.

    0 0

    I need a solution

    I have one OS running Suse linux 11 and i want to install netbackup client 7.0 version, can i know the OS can support the software version?



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  • 08/13/15--07:08: Automating BMR ISO creation
  • I need a solution

    Background: I have a RHEL 6.6 Master server running I have a dedicated Windows BMR server (Win 2k8 R2) that I use to create bootable ISOs. Generally speaking, I create the BMR job to a specific point in time (as opposed to using 'current'). I was able to find the commands I need to run on the Master to create the new Point in Time configs and prepare to restore so I could automate this process.

    Challenge: I would like to be able to create bootable ISO images (as via using the bmrbsa.exe utility) but from the command line (or via a script) to automate the process. I cannot seem to find the right logs as I did with the config and prepare to restore. Does anyone have any tips on logging to try or bmrsrtadm.exe command line usage?

    0 0

    I need a solution


    I am looking to extract the nbudeployutil -capacity as a sql statement so this can be tracked automatically by an external application.

    The key data is the Calculated Capacity Totals by Master Server and Capacity by Policy type.

    Can it be done?


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    I need a solution

    Do i need to purchase client licenses for each LPAR built under our managed systems. Each of our managed systems have Media Servers (w/ ent, server licenses). We are on traditional lic. model.

    Our IBM environment consists: Managed sytems

    P720, P770, s824, and (new) Flex System 7893 92x


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  • 08/13/15--09:54: NBU 7.6 blat not send mail
  • I need a solution

    Hy all,

    I´m having problem with configuration of blat to send email notification, in command line it running ok, but policies job does not sending message.

    Anybody help me?


    0 0

    I need a solution


    We are facing a strange issue, we have a backup appliance 5220 @ NB7.6. We are configured a DB backup using oracle intelligent policy and we are used dedupe pool as destination. Backups are success, but when we try to restore DB datafiles it fails. But we are able to restore SP file and control file. And if we use advanced disk or tape for backup the restore is success with datafiles. Wea re facing issues only when we use dedupe pool (pure disk).

    IF we use dedupe pool in inelligent backup policy, I Could see it swicthes to RMAN non snapshot proxy backup. See the logs below.

    1179) INF -     TYPE 'SBT_TAPE'
    08/12/2015 21:54:58 - Info bphdb (pid=11179) INF -     PARMS 'SBT_LIBRARY=/usr/openv/netbackup/bin/libobk.so64';
    08/12/2015 21:54:58 - Info bphdb (pid=11179) INF - SEND 'NB_ORA_CLIENT=svuphtquesttst,NB_ORA_SID=tqlive,NB_ORA_SERV=,NB_ORA_POLICY=oracle_tqlive_test,NB_ORA_PARENT_JOBID=617139,NB_ORA_SCHED=Full,NB_ORA_PC_SCHED=Full,NB_ORA_PC_STREAMS=4';
    08/12/2015 21:54:58 - Info bphdb (pid=11179) INF - # DEDUPE storage unit was detected - switching to a non-snapshot proxy backup
    08/12/2015 21:54:58 - Info bphdb (pid=11179) INF - BACKUP
    08/12/2015 21:54:58 - Info bphdb (pid=11179) INF -     INCREMENTAL LEVEL=0 PROXY

    And during restore I could see below error in dbclient log:

    6:36:38 ( Found (11) files in (4) images for Restore Job ID>
    16:37:05.620 [8103] <4> logCommFile: <16:36:38 (621835.004) Restoring from copy 1 of image created Fri Aug 14 12:55:07 2015 from policy oracle_tqlive_test>
    16:37:05.620 [8103] <4> logCommFile: <16:36:38 (621835.004) TAR STARTED 8212>
    16:37:05.620 [8103] <4> logCommFile: <16:36:54 (621835.004) INF - Beginning restore from server svuphnetbcp to client svuphtquesttst.>
    16:37:05.620 [8103] <4> logCommFile: <16:36:54 (621835.004) Read access to .AtTrIbUtEs.7 was denied>
    16:37:05.620 [8103] <4> logCommFile: <16:36:54 (621835.004) Read access to .LoNg_VaLuEs.4 was denied>
    16:37:05.620 [8103] <4> logCommFile: <16:36:54 (621835.004) Skipping to next file header...>
    16:37:05.620 [8103] <4> logCommFile: <16:36:54 (621835.004) INF - TAR EXITING WITH STATUS = 3>
    16:37:05.620 [8103] <4> logCommFile: <16:36:54 (621835.004) INF - TAR RESTORED 0 OF 2 FILES SUCCESSFULLY>

    And client tar log reports invalid tar header found.

    Please help on this issue.



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    I need a solution

    Dear Sirs,

    I have installed a Windows Server 2012 R2 and Symantec Backup Exec 2014.

    For testing backup-to-disk i configured a local Disk and it works fine. But if i wants to configure a second b-to-d drive i allway get the error "the path seems to be invalid. Please test the server- and sharename."

    In Windows-Explorer i can connect the drive and i can read and write on this disk.

    Another server (windows Server 2008 R2 with Symantec Backup Exec 2012) the configuration of the same b-to-d disk path works without any problems.

    Where is the mistake? The adjustments of the Symantec Backup Exec 2012 und -2014 are almost identical.

    and a second question:

    it is possible to make full backups to library and inkremental packups to disk?

    Greetings from Gerhard001

    0 0

    I need a solution

    Hi experts,

          I am little bit confused regarding the ejection of media on tape-library..

         1. what is the command used on solaris operating system 

          2. what is the operation used to eject media from the tape library

        Please help me regarding this please ,

    0 0

    I need a solution

    I am preparing to upgrade my environment from to I have never run SORT before and I am sure it is very straight forward, but just to be safe I wanted to check here to make sure that there are no gotcha's to be concerned about.

    I have one master that is running Solaris 10 and another that is running Red Hat Enterprise Linux Server 6.7. The Solaris one is my primary environment while the Linux one is the DR environment that I replicate to. I also have quite a few media servers with varying OS's to include the previously mentioned ones as well as Windows.

    Basically I just wanted to ensure that nothing in the script will cause any issues and how exactly I should be running the script. Just copy it to /tmp and run it? Does it need to be run on just the master or all master and media servers? Does it need to be run on the OpsCenter server?

    Sorry if all of this has been mentioned before, but I was having trouble finding and all encompassing thread related to SORT. I'd just rather be safe than sorry.

    Also after I complete the SORT process I was curious if its ok to upgrade my DR environment and let that cook for a week or so before doing my primary environment or if there would be an issue trying to replicate between the primary and DR environments if one is still while the other is upgraded to

    0 0

    I need a solution


    zu der folgenden Fehlermeldung habe ich schon Beiträge gesehen, jedoch haben diese mir nicht geholfen.


    V-79-57344-759 - Der Vorgang kann nicht abgeschlossen werden.  
    Der folgende Fehler wurde beim Zugriff auf die der Exchange-Datenbankdatei ausgegeben:  
    '-1018 There is a checksum error on a database page. ' (Exchange Server 2010 SP3, UR10)


    Dieser Fehler wird vom "Duplizierungsjob to Tape" vom Backup Exec 2014 ausgegeben. D.h. zuvor lief der eigentliche
    Backupjob (to disk auf den Backup-Server) einwandfrei.

    Also wenn B2D ohne Probleme funktioniert, warum gibt es dann Probleme mit der Duplizierung auf Tape?
    Alle Drives sind auf Fehler überprüft. Auch ist kein Virenscanner eingeschaltet.

    Bevor ich von Backup Exec 2010 R3 auf 2014 geupgraded hatte, war das immer fehlerfrei.

    Ich habe soeben einen erneuten HDD-Check durchgeführt. Mal sehen, wie das Backuo morgen aussieht.


    0 0

    I need a solution

    Hi guys.

    I am currently running Opscenter under windows 2003 sp2 standard edition, wich if course it´s 32 bits, and now facing the migration to 7.6, I am rebuilding some servers, and this one is among them.

    As far as I understand, the correct migration sequence would be to upgrade first opscenter, them master, and then media.

    I am building a 2012 windows server, but would like to keep all the data and queries I have in my old server.

    Do I need to do a backup and then restore some folders, just copy paste, or am I doomed and have to recreate averything manually?

    Thanks in advance.

    0 0

    I need a solution

    Our platform: Windows Server 2012 R2
    Our setup. Physical Hyper1 (Symantec hosted on) & Virtual DC Server, which is our domain controller and stores our shared drives 
    Package: Symantec System Recovery 2013 R2: V

    We are having a very strange problem, which has only been noticed recently.

    Each night we have a scheduled backup that backups all our data to a NASDrive in another building. I get email notifications everyday that tells me the backup has been succesful. Recently one of our staff had deleted a file by accident and we needed to retrieve it. When I mounted the drive I noticed all the data was from 3months ago. All our recent folders and files weren't in there. I dismounted it and checked all the other recovery points for the last 2 weeks and every single one was indentical showing the exact same outdated files/folders. I have also noticed that instead of a green tick beside the recovery points it's a blue question mark and the status is set to 'unavailable'. I've tried updating SSR and have restarted the server to see if that may resolve the problem. I have looked extensivley online and on the forums here, but no one seems to have had a similar problem so not sure where to start.

    (On a side note, which could may have been the cause in the first place or just a coincdence. 3 months ago when we were doing a restart of the server it froze and was not responsive, which meant we had to forcefully shut it down. When I looked the otherday at our servers runtime, it was 84days. When I counted the days back to when the server would have been restarted. The file within the recovery point seemed to be the day before the restart)

    (I've attached some screenshots. You can see the date modified on the Virtual Hard Disk is 12/08/2015, however the vhdx file within is showing 18/05/2015)

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    I need a solution

    I am new to Hyper-V.  I installed a Windows 2012R2 Hyper V Host and have one Windows 2012R2 Hyper V guest server running.

    My goal is wanting to daily full backups of our Hyper V guest server (no GRT needed).

    Should I just install a normal backupexec agent on the Hyper V guest and do backups as I have been with my physical servers?Or is it better to back up using the Hyper V agent provided by BackupExec?  Cost is not a concern...but I worry about complexity of these backups.

    Can someone tell me the pro/cons of doing a traditional agent backup vs Hyper V host backup?

    The backup server is Windows 2008R2 and running BackupExec 15 with all the latest service packs.


    0 0

    I do not need a solution (just sharing information)

    Before selling VERITAS ; Symantec was the only company that provided complete security solution in the world with vast portfolio of products in CIAM (Confidentiality - Integrity - Avalability - Management) and we all know security is CIAM and without any of these four there is no security ,now symantec is just like any other security company , its like sophos or mcafee even these companies are trying to enter in Availability and management section of Security.

    i think symantec forgot  that what is  security, dear symantec if you want to focus on security you must have Availability and management solution.

    it's so bad for partners & customers and in long run its bad for symantec.

     whos gonna run VERITAS ,Carlyle Group? who are they? they work in energy filed?

    whats going to happen to this community? whats going to happen to next release of Backup Exec? Netbackup? VSF?

    0 0

    I need a solution

    Hello, I need your help

    The Image below shows the error message I get when I try to backup my Exchange 2010 server. I'm currently using the trial version of Backup Exec 15 with all updates installed. When I try to research the final error: 0x299, no valuable information comes up. Can anyone point me in the right direction for overcoming this issue. I'm new to backup exec and have been struggling with backing up the exchange server for a while now. 

    Feel free to ask any questions. Thank you in advance.


    0 0

    I need a solution

    I have enabled the incoming_patches share on the NetBackup 5230 appliance, but I cannot open it.  I am unable to authenticate, even though I know that I am entering the correct username and password.  What is the domain that should be supplied in the login credentials if ldap authentication is not enabled on the appliance?


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