Backing up system state extremely slow

August 22, 2015, 9:05 pm

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Hi 

Here is the envt details

BE 15 running on Windows 2012 R2 with the latest patch on the OS and BE Media Server.

Vmware ESXi 6 with VM running Windows 2012 R2 and BE 15

I am trying to backup a DFS server and getting extremely slow throughput of about 1500 MB/min

Further drilling down I found that the system state backup runs at about 250MB/min which is extremely slow. The data backup for the same server/VM can get me speed of about 3000MB/min. 

I am running agent based backups as this DFS server is clustered with a RDM disk hence agentless backup will not work.

Antivirus exclusions for the BE exe has been taken care of and that is not the cause for the slowness. The network is a 1Gb network. 

To further narrow down the issue I ran the windows native backup tool (wbadmin) to backup system state and I still get a speed of only 250 MB/min which rules out the backup software as a cause. 

This should then make it a OS/DFS issue however does anyone have any suggestions on how to proceed further. 

I have checked with the VMware admin and the OS engineer and they dont seem to have any issues with any of their tasks/operations 

Few other points to mention

- The 2nd node of the DFS cluster also exhibits similar slowness

- Non DFS VM's system state backup as expected gives better performance

Any suggestions ?

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Can i use multiple HBA on SAN client to transfer the data at same time

August 22, 2015, 9:42 pm

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Dear Frineds,

I have a quiry , Can i configure and use multiple HBA on SAN client to transfer the data at same time to FT media server ,

SAN clinet OS is HP-UX

FT Media server OS is Linux

Master Server is Windows 2008 R2 Enterprise.

NBU version is 7.6.0.4 On master

ON FT media NBU version is 7.5.0.5

On san client NBU version is 7.5.0.5 .

Please suggest .

Thank You !!

BE 15 E000847e error- This edition is not......

August 22, 2015, 9:59 pm

≫ Next: SSR keeps dropping System Reserve drive on system drive backup job

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Hi, I have a Backup Exec 15 installed on 2008 R2. No licenses for agents or options. it is just a file server and need to backup the server itself.

When i run the jobs created, it provides the E000847e error saying that the product is not licensed for the operation. but the test run works fine.

Dont know what the problem is. I just need to back up the local server, no remote servers or computers, just the one server that has BE 15 installed on it.

correct me if i am wrong but doesnt the BE installation have an agent for the local machine, if so, why am i facing this issue?

Any help would be appreciated.

PS: i am new to the thing and was stuck with this product

SSR keeps dropping System Reserve drive on system drive backup job

August 23, 2015, 12:29 pm

≫ Next: Netbackup - update volume configuration error

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The System Drive backup job (I have had this job for a long, long time) which backs up the C: drive and the System Reserved drive drops the System Reserved drive from the backup job when I start my system in the morning.  It doesn't do it every morning, usually every 1-3 days, sometimes longer.  This forces me to edit the backup job to add the System Reserved back to the job which then causes the next backup to be a full backup and not an incremental.  When this happens, if I do not edit the backup job to include the System Reserved drive, the System Reserved drive does not get backed up, making the backup useless for recovery.  

To recap, as an example, what happens is this (note that the System Reserved drive may disappear at any time):

Day 1 (arbitrary):  Backup job shows C: and System Reserved drives in the backup.  Both are backed up (full or incremental depending on schedule).  I turn machine off at nite.

Day 2:   Turn machine on. Both drives are highlighted in the Backup Job (Run or Manage Backups Wizard).  Both are backed up.  I turn machine off at nite.

Day 3:   Turn machine on.  ONLY the C: drive is highlighted.  If I do not edit  the job to add the System Reserved drive back, then only the C: drive is backed up.  I edit the job to add the System Reserved drive back.  Both drives are backed up on schedule, but as a full backup.

NOTE:  1 - 3 or more days  may pass before the System Reserved drive is dropped. 

HERE'S WHERE THEY ARE OK (You can see where they are both highlighted):

HERE'S AN EXAMPLE OF WHERE THE SYSTEM RESERVED DRIVE DISAPPEARS (NOTE THE DRIVES DESCRIPTION) and ONLY THE C: DRIVE IS NOW HIGHLIGHTED:

ANOTHER EXAMPLE OF THE SYSTEM RESERVED DRIVE DISAPPEARING FROM THE BACKUP JOB (NOTE THE DRIVES DESCRIPTION HERE):

Can someone please tell me what is causing this and how to fix this.  This is a critical problem.

Netbackup - update volume configuration error

August 23, 2015, 7:09 pm

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We had a tape library that we deleted from Netbackup and then readded it back in.

Unfortuantely we forgot to move the tape media from the library out of it before we did this.

So now when we try to inventory the tape media in the library it will not allow us to update the volume confiuration as it thinks the media is already in it.

Any ideas how to get around this?

Thanks

create new master server

August 23, 2015, 9:39 pm

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Hi

when starting new master server installation on win 2008r2 netbackup 7.6 after inserting the licnse key , choose destination to other path is greyed out, wierd.

it's new VM machine, could be disk wise? windows shows drive letter fine.

the real question I have is, can I p2v my  old master server (also7.6) currently on phisycal machine via VM converter? or should I install as fresh and restore from catalog?

Cheers,

Itai

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Error 1719: Windows installer service could not be accessed while installing client

August 23, 2015, 10:19 pm

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Hi,

My envirnment is: Master & media windows 3008, Netbackup agent 7.0.1.

I want to install netbackup agent 7.0 at windows 7 machine

I faced a problem of Error 1719: Windows installer service could not be accessed while installing client

***********************************************************

VxLogServer Generated Log Files

NetBackup 7.0 Windows installation log

08-23-2015,15:22:31 : 08-23-2015,15:22:31 : Starting Setup
08-23-2015,15:22:31 : 08-23-2015,15:22:31 : Performing installation on host: HOD1014ITOCD03
08-23-2015,15:22:31 : 08-23-2015,15:22:31 : Checking for 32-bit processor on a 64-bit system.
08-23-2015,15:22:31 : 08-23-2015,15:22:31 : This 32-bit application cannot be installed on a 64-bit system. Insert the 64-bit CD-ROM and restart the install.

NetBackup 7.0 Windows installation log

08-24-2015,11:13:16 : 08-24-2015,11:13:16 : Starting Setup
08-24-2015,11:13:16 : 08-24-2015,11:13:16 : Performing installation on host: HOD1014ITOCD03
08-24-2015,11:13:16 : 08-24-2015,11:13:16 : Checking for 32-bit processor on a 64-bit system.
08-24-2015,11:14:06 : === Logging started: 8/24/2015 11:14:06 ===
08-24-2015,11:14:06 : Action 11:14:06: CostInitialize. Computing space requirements
08-24-2015,11:14:06 : Action start 11:14:06: CostInitialize.
08-24-2015,11:14:06 : Action ended 11:14:06: CostInitialize. Return value 1.
08-24-2015,11:14:06 : Action 11:14:06: FileCost. Computing space requirements
08-24-2015,11:14:06 : Action start 11:14:06: FileCost.
08-24-2015,11:14:06 : Action ended 11:14:06: FileCost. Return value 1.
08-24-2015,11:14:06 : Action 11:14:06: ResolveSource. Resolving source
08-24-2015,11:14:06 : Action start 11:14:06: ResolveSource.
08-24-2015,11:14:06 : Action ended 11:14:06: ResolveSource. Return value 1.
08-24-2015,11:14:06 : Action 11:14:06: CostFinalize. Computing space requirements
08-24-2015,11:14:06 : Action start 11:14:06: CostFinalize.
08-24-2015,11:14:06 : Action ended 11:14:06: CostFinalize. Return value 1.
08-24-2015,11:14:06 : Action 11:14:06: INSTALL.
08-24-2015,11:14:06 : Action start 11:14:06: INSTALL.
08-24-2015,11:14:06 : ERROR: Error 1719.The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
08-24-2015,11:14:11 : Action ended 11:14:11: INSTALL. Return value 3.

*****************************************************

Could anybodyhelp me to resolve the problem?

SLP

August 23, 2015, 11:57 pm

≫ Next: Evault 10.4 backup is very slow after upgrading to NBU 7.5 to NBU 7.7

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Hi, 

We have a customer with NBU 7.5 backing up to tape (no to disk).

Will you ercommend using SLP?

Can you give me some guidelines on when to use SLPs?

Additional info:

Master Server: Win 2008 R2 STD

Attached to master server is tape library. Also residing on server (NBU Master) is a file server.

Thank you so much!

1440401694

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Evault 10.4 backup is very slow after upgrading to NBU 7.5 to NBU 7.7

August 24, 2015, 12:19 am

≫ Next: Exchange 2013 DAG Expired-Backup-Sets not delete on B2D-Device

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Evault 10.4 backup is very slow after upgrading to NBU 7.5 to NBU 7.7 

We upgraded NBU 7.5 to 7.7 after which Evault open partition backup is very slow.

previously it was working fine.now only EV backup is geting very slow

Help is appreiciated 

Exchange 2013 DAG Expired-Backup-Sets not delete on B2D-Device

August 24, 2015, 12:40 pm

≫ Next: Single robot, 2 different drive speeds, can I create a separate STU for each type of drive

≪ Previous: Evault 10.4 backup is very slow after upgrading to NBU 7.5 to NBU 7.7

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Hello,

We are running BE15 on a MediaServer with Windows 2008 R2 SP1.
The Backups are configured as B2D2T.
Exchange Backups running succesfully first on local Backup2Disk-Device an then afterwards copying to tape.

All BackupSets which Retention Time are expired where successfully deleted from B2D except Exchange Backups.
For expired Exchange Backup Sets there are no existing dependet Backup-Sets ( Incremental or differential).

Though the BE-DLM are not deleting expired Exchange-Backup-Sets.
Every week i must manualy delete the expired Exchange-Backup-Sets.

The specific BackupExec-Configuration for deleting expire Backup-Sets was set.

Can anyone help ?

Single robot, 2 different drive speeds, can I create a separate STU for each type of drive

August 24, 2015, 1:06 pm

≫ Next: Upgrade from Symantec DLO 7.6 SP1 to 8.0

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We have a single LTO3 library (and robot) with a mix of 2 and 4GB drives.  We would like to create a storage unit/group with only the 4GB drives included.  Is this possible?

Upgrade from Symantec DLO 7.6 SP1 to 8.0

August 24, 2015, 1:18 pm

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Hi, 

I have a windows server 2012 std with a console running Symantec DLO 7.6 SP1, and I going to upgrade to Symantec DLO 8.0.

Anyone can help me?

Thanks in advance

Is netbackup 7.6.1.1. compatible with Windows 2003 64 bit server

August 24, 2015, 4:21 pm

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Is netbackup 7.6.1.1. compatible with Windows 2003 64 bit server

NBU ports discussion

August 24, 2015, 7:52 pm

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Hi,

Here i am coming with some sort of confusion in NBU ports betwen backup server and client. it would be great thankful if i get answer for the following questions.

1. Whats are the ports required to be enabled between media server and client?

2. Do we require all the ports like bpcd,vnetd & PBx between each other shoudl be open?

3. we have managed to see PBx is not connecting from client to media server but backups are working fine. if that is the case may i know the reason?

4. client is under firewall but none of te required ports are enabled but backups are working fine. may i know the reason behind this confused methods under firewall?

still lots of questions running in my mind and i will get back to you depneding on the ansers. thanks in advance.

Backup SQL with AlwaysOnGroup Setup

August 24, 2015, 9:11 pm

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Hi,

We're backing up SQL 2012 transaction log.

From the activity monitor, i can see that the backup completed successfully.

but the SQL admin said that the disk keep getting full due to the transaction log not being truncated after the backup.

He added that the SQL was configured with AlwaysOnGroup setup.

I look around and found out that AlwaysOnGroup is not yet supported(I'm using netbackup 7.6.0.4).

The backup is pointing to the availibility name.

Is this the reason why the log wasnt truncated after the backup?

Is there any trick to backup the Transaction log if this was caused by the AlwaysOnGroup setup?

Any help is highly appreciated.

Regards,

Aris

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Test restore rman backup

August 24, 2015, 10:43 pm

≫ Next: Backup Exec 12 error V-79-57344-34029

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Dear guru,

1. Masterserver (Linux) - NBU 7.6

2. Mediaserver (Linux) - NBU 7.6

3. Client (Solaris) - NBU 6.5

Scenario:

1. test OS backup - OK. Backup and restore verified working

2. test RMAN backup - OK. Backup working,

My question is how can we perform a test restore for backup with rman?

Thanks in advance.

1440487982

Backup Exec 12 error V-79-57344-34029

August 24, 2015, 10:59 pm

≫ Next: Netbackup 7.6.x client installation on Microsoft cluster

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Encounter backup error while backup. Every 2 day, backup exec will backup whole server data, 1st backup process will complete successful. When perform 2nd backup on same data catridge (LTO3), will encounter error code V-79-57344-34029.  Try with brand new data catridge also encounter same scenario during 2nd bakcup in progress.

Below is the job log details on error part

Backup- D: DATAPART1Storage device "IBM 2" reported an error on a request to write data to media.Error reported:The request could not be performed because of an I/O device error.V-79-57344-34029 - A hardware error occurred.A selection on device C: was skipped because of previous errors with the job.A selection on device E: was skipped because of previous errors with the job.A selection on device [Server Name] Partition was skipped because of previous errors with the job.A selection on device Shadow?Copy?Components was skipped because of previous errors with the job.

Backup- XYZ
Storage device "IBM 2" reported an error on a request to read data from media.Error reported:Incorrect function.V-79-57344-34030 - An invalid command was sent to the storage device.

Verify
Storage device "IBM 2" reported an error on a request to read data from media.Error reported:Incorrect function.V-79-57344-34030 - An invalid command was sent to the storage device.

In DELL OpenManage Server Administrator Page, there is no connection error on the LSI Logic 1020/1030 Ultra320 SCSI Adapter.

Below is the Backup Exec information.

Symantect Backup Exec 12 for windows Server

Media server : Version 12.0 Rev 1364

Adminsitration Console : Version 12.0 Rev 1364

Desktop and Laptop Option : Version 3.1 Rev 3.38.61a

Installed update : Service Pack 5, Hot fix 358179 & Hot Fix 155482

Kindly advise

Netbackup 7.6.x client installation on Microsoft cluster

August 25, 2015, 12:08 am

≫ Next: download veritas dlo version 8

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Hi all,

Is it possible to install netbackup client on cluster Microsoft node without create cluster services on,and after remove it?

Thanks

Rick

download veritas dlo version 8

August 25, 2015, 12:30 am

≫ Next: Behavior of failed duplication job

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Hi,

Unable to find the download link for the trial version of veritas dlo version 8.

Can someone help?

Behavior of failed duplication job

August 25, 2015, 6:14 pm

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Hi,

NetBackup 7.5 on Solaris.

We back up from data source to VTL and then it gets duplicated to tapes using SLP.

Scenario:
Prior to a duplication job starting, current tape status are:
Tape 1: has images from the previously successful duplications but it is not full
Tape 2: has no image; in scratch pool
Tape 3: has no image; in scratch pool

A duplication job based on SLP is launched and the tapes are used in the order of Tape 1, 2, and 3.

Duplication from VTL to physical tape library uses Tape 1 until it's full. Then it uses Tape 2 and it writes until full as well. Then it uses Tape 3 but in the middile of writing to Tape 3, the duplication job failed for whatever reason (I wonder: Is out-of-tape considered to be a failure?)

At this moment, what happens to Tape 1, 2, and 3 from the "images on media" and catalog's point of view?

My thought is:
For both images on media and in the catalog:
  Tape 1: has images on itself from the previously successful backups AND data from this dup job up until it got full; corresponding entries in the catalog are not removed.
  Tape 2: has data from this dup job and remain as 'full'; corresponding entries in the catalog are not removed.
  Tape 3: has no good data and goes back to the scratch pool; corresponding entries in the catalog are removed.

NetBackup support said because the duplication job has failed, even though Tape 1 and Tape 2 contain data from this dup job, all data on all tapes for this failed dup job are removed from the catalog AND both Tape 2 and Tape 3 go back to the scratch pool while Tape 1 is not be marked full.

If that's the case, before the duplication job fails and I took out Tape1 and 2 because they were full at that moment, Tape 1 and 2 are actually useless even though the contain images on the physical tapes. So catalog and physical media have mismatched information?

What is really happening? Could someone shed some lights on this?

Thanks!