Hi,
I have a library with 4 LTO5 tapes running on a TS 3310 Library. The jobs were configured to be NDMP backups about a month ago. For some reason, backup jobs and restore jobs started hanging 3 days ago. By hanging, I mean the job status gets stuck at either queued, loading tape, discovering resources, etc for hours. If I hit cancel, it gets stuck at cancel pendingl. The normal cycle to "fix" it is:
1) Stop backup exec services
2) powercycle the library
3) reboot the Backup Exec server (sometimes necessary)
If the steps above are not done, the tape used during the backup or restore job gets stuck in the tape drive and it can't be removed via the BE console.
It cannot be removed using the library GUI as well and it throws an error saying: The Slot is inaccessible. A host issued a SCSI Prevent/Allow media Removal command which is preventing the drive from unloading a tape cartridge.
But what I am most interested to find out is what this icon means. It is under the active and scheduled jobs column
I noticed that of all the drives that encountered the hanging job and stuck tape issue, only drive 3 has this icon. Only drive 3 seems to be unusable at the moment for both backup and restore jobs. I still have problems with the other drives but drive 3 is completely dead at this point.
Note that all 4 drives are detected by device manager.