Hi team,

Please help on this i have initiated restore in Solaris client server from Solaris Master server but its failing with below error code.

Error code :1: (2850) Failed to get status code information

Detailed Error : 12/07/2015 18:32:18 - begin Restore
12/07/2015 18:32:24 - number of images required: 1
12/07/2015 18:32:24 - media needed: S00564
12/07/2015 18:32:24 - media needed: S00578
12/07/2015 18:32:24 - media needed: SC6102
12/07/2015 18:32:25 - restoring from image sacux106-bk.sac.flextronics.com_1388322020
12/07/2015 18:32:26 - Info bpbrm (pid=62130) sacvs367-bk.sac.flextronics.com is the host to restore to
12/07/2015 18:32:26 - Info bpbrm (pid=62130) telling media manager to start restore on client
12/07/2015 18:32:27 - Info bpbrm (pid=62130) spawning a brm child process
12/07/2015 18:32:27 - connecting
12/07/2015 18:32:27 - Info bpbrm (pid=62130) child pid: 62136
12/07/2015 18:32:27 - requesting resource SC6102
12/07/2015 18:32:28 - Info bpbrm (pid=62136) start tar on client
12/07/2015 18:32:28 - Info tar (pid=20420) Restore started.
12/07/2015 18:32:28 - connected; connect time: 0:00:00
12/07/2015 18:32:29 - Error bptm (pid=62134) NBJM returned an extended error status: No drives are available (2001)
12/07/2015 18:32:29 - Error bptm (pid=62135) The following files/folders were not restored:
12/07/2015 18:32:29 - Error nbjm (pid=21042) NBU status: 830, EMM status: No drives are available
12/07/2015 18:32:29 - Error nbjm (pid=21042) NBU status: 830, EMM status: No drives are available
12/07/2015 18:32:30 - Error bptm (pid=62135) UTF - /ce3/exp_imp/archive/helpfiles/common_tables_tc
12/07/2015 18:32:30 - Error bptm (pid=62135) UTF - /ce3/exp_imp/archive/helpfiles/common_tables_tf
12/07/2015 18:32:30 - Error bptm (pid=62135) UTF - /ce3/exp_imp/archive/helpfiles/common_tables_ti
12/07/2015 18:32:31 - Error bptm (pid=62135) UTF - /ce3/exp_imp/archive/helpfiles/common_tables_tt
12/07/2015 18:32:31 - Error bptm (pid=62135) UTF - /ce3/exp_imp/archive/helpfiles/common_tables_wh
12/07/2015 18:32:31 - Error bptm (pid=62135) UTF - /ce3/exp_imp/archive/helpfiles/para_tables
12/07/2015 18:32:31 - Info bpbrm (pid=62130) got ERROR 252 from media manager
12/07/2015 18:32:31 - restored from image sacux106-bk.sac.flextronics.com_1388322020; restore time: 0:00:06
12/07/2015 18:32:31 - Info bpbrm (pid=62130) terminating bpbrm child 62136 jobid=4087274
12/07/2015 18:32:32 - Warning bprd (pid=6946) Restore must be resumed prior to first image expiration on December 25, 2028 05:00:20 AM PST
12/07/2015 18:32:32 - end Restore; elapsed time 0:00:14
Failed to get status code information (2850)

Hi,

We want to upgrade to BE 15, can we upgrade our qurrent Agents licenses? or we have to but new Licsenses?

Thanks

Hello 

We are planning to enable native Windows NTFS deduplication in order to optimise the storage space. Before we do this though we would like to get clarification if NetBackup 7.6 supports the following: 

1. Backup and restore of a Windows 2012 NTFS de-duplicated volume to a MSDP pool

2. do we Support accelerator if a Windows 2012 NTFS de-duplicated volume is backed up

Thank you

After upgrading from BE 2014 to BE 15 (actually it was uninstall BE2014 and install BE 15) I cannot access a vSphere 5.5 Server.

If I try to backup , then i get a failure message saying that the credentials could not be tested, sometimes "server did not answer". Changing credientials does not help.

Also I cannot open the tree of VMs as before. The message says simply "a communication failure occurred". therefore I cannot build a new backup job

i already read something about this phenomen, but this seemed to work for already existing jobs with failure meesages logged.

I tried to replace the actual libcurl.dll by a version from BE 2014 - no change. i also de-activated IPv6 on the backup server - no change.

All updates are installed.

Agent seeems to be working

Can someone help me ?

Hi,

We want to upgrade to BE 15 and we have a Dell PowerVault 124T  Library.

I did go throuw the hardware SCL of BE 15 I can see LTO-5 FH But not LTO-5 Ultrium

is this means our library is not compatible with BE 15?

This is the property of my drive:

Hi folks,

I am trying to upgrade BE2012 to 2015 but the upgrade fails with error:

And the summary.txt file contains:

Overall summary:
  Final result:                  Failed: see details below
  Exit code (Decimal):           -2067922409
  Exit facility code:            1214
  Exit error code:               535
  Exit message:                  One or more selected features for upgrade have failed the SID check. See the rules documentation at http://go.microsoft.com/fwlink/?LinkId=94001 for information on how to resolve.
  Start time:                    2015-12-07 17:45:18
  End time:                      2015-12-07 17:46:02
  Requested action:              Upgrade

I have checked the following article about SID issues: https://www.veritas.com/support/en_US/article.000021526#Top but first i cannot find the Powershell script and when i use the psgetsid method all i get is:

PS C:\Users\tcapacci\Desktop> .\PsGetsid.exe SQLServer2005MSSQLUser$NLGSWBAK01$BKUPEXEC

PsGetSid v1.44 - Translates SIDs to names and vice versa
Copyright (C) 1999-2008 Mark Russinovich
Sysinternals - www.sysinternals.com

Error querying account:
No mapping between account names and security IDs was done.

Hi,

I'm trying to restore a backup from a Unix(Ubuntu) to another Ubuntu server. On multiple occasion I get the error cannot write data to socket, 10054, and media manager for backup id xxx exited with status 24: socket write failed

I've been looking in the bpbrm log file on the server and I found this section and I'm not sure if it's normal or not.

14:34:43.770 [25708.26436] <2> bpbrm read_media_msg: read from media manager: MEDIA READY
14:34:43.770 [25708.26436] <2> bpbrm signal_bpbrm_child: sending Media Ready to bpbrm child 20536
14:34:45.314 [20536.24204] <2> bpbrm mm_sig: received ready signal from media manager
14:39:44.010 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 1

14:39:44.134 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
14:44:45.060 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 2

14:44:45.185 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
14:49:46.049 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 3

14:49:46.111 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
14:54:47.037 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 4

14:54:47.099 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
14:59:48.025 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 5

14:59:48.150 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
15:04:49.045 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 6

15:04:49.107 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
15:09:50.049 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 7

15:09:50.174 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
15:14:51.037 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 8

15:14:51.099 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
15:19:52.010 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 9

15:19:52.135 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
15:24:53.061 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 10

15:24:53.185 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
15:29:54.049 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 11

15:29:54.174 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
15:34:55.053 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 12

15:34:55.178 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
15:39:56.057 [25708.26436] <2> bpbrm send_parent_msg: KEEP_ALIVE 13

15:39:56.182 [25708.26436] <2> bpbrm read_parent_msg: read from parent ACK_KEEP_ALIVE
15:42:04.056 [25708.26436] <2> bpbrm read_media_msg: read from media manager: MEDIA NOT READY
15:42:04.056 [25708.26436] <2> bpbrm signal_bpbrm_child: sending Media Ready to bpbrm child 20536
15:42:04.056 [25708.26436] <2> bpbrm read_media_msg: read from media manager: EXIT licqc06_1447567228 24
15:42:04.056 [25708.26436] <2> bpbrm process_media_msg: media manager for backup id licqc06_1447567228 exited with status 24: socket write failed
15:42:04.056 [25708.26436] <2> bpbrm kill_bpbrm_child: terminating bpbrm child 20536 jobid=4295267
15:42:04.056 [25708.26436] <2> bpbrm signal_bpbrm_child: sending Terminate to bpbrm child 20536
15:42:06.474 [20536.24204] <2> bpbrm mm_sig: received not ready signal from media manager
15:42:06.474 [20536.24204] <2> bpbrm check_for_terminate: unexpected terminate
15:42:06.474 [20536.24204] <2> bpbrm kill_child_process_Ex: start
15:42:06.474 [20536.24204] <2> job_monitoring_exex: ACK disconnect
15:42:06.474 [20536.24204] <2> job_disconnect: Disconnected
15:42:06.474 [25708.26436] <2> bpbrm brm_child_done: child done, status 150
15:42:06.474 [25708.26436] <2> bpbrm brm_child_done: bpbrm child 20536 terminated by bpbrm parent
15:42:06.474 [25708.26436] <2> bpbrm send_status_to_parent: EXIT licqc06_1447567228 24 sent to parent process for jobid = 4295267.
15:42:06.536 [25708.26436] <2> bpbrm read_parent_msg: read from parent TERMINATE
15:42:06.536 [25708.26436] <2> bpbrm tell_mm: sending media manager msg: TERMINATE
15:42:06.536 [25708.26436] <2> job_monitoring_exex: ACK disconnect
15:42:06.536 [25708.26436] <2> job_disconnect: Disconnected

All the ACK_KEEP_ALIVE is what I'm wondering if it's normal, looks like it's timing out.

Thanks

Philip

Running a NetBackup Enterprise Server 7.6 environment

I have a VMware environment with two ESX hosts supporting 10 Windows Server guests each.

I have a NetBackup agent installed on each of the 20 VM Guests.

How many Standard Client Licenses are required?

Thx,

-k 

Hi,

Please help because I have a disaster here.

I made an old backup through backup exec 15 from maybe one month ago on Windows Server 2012 (Encrypted Backup).

The backup have full backup <-- ( expired ) and incremental backup 2 time per day.

My hard drive crashed ( my backup files in a share backup direcrtory ).

I tried to restore full backup from last backup point but no luck. It restored crashed windows (always ask for repair).

Please help me how can i at least extract files from my .bkf (Encrypted Backup) files and restore it manually.

I often see the message "Backup Exec found xxx servers that do not have the Agent for Windows installed on them."
How to disable this Data Discovery function on MMS or CAS?
Thanks

I have a NBU 7611 environment with Windows Master Server and 5220 appliances, all running well.  We also have a number of NetApp filers, and are looking to manage these with the Replication Director component of NBU.

When testing I noticed that whilst Replication Director functioned perfectly well on one of our filers it gave errors when vaildating the policy for the other filers.  To cut a long story short this turned out to be due to the NetApp NFS license being installed on the filer that worked OK and not being installed on all the other filers (which were failing to validate the policy).

We do not use NFS on the filers, so I don't understand why we should need the NFS license !!  When we added the NFS license to the filers which were failing validation they now work perfectly.  however - we have a number of filers which are not licensed for NFS and we don't want to have to buy the NFS license simply to use Replication Director.

It is an NDMP policy type and works fine as long as the NFS license is installed on the filer.  If the license isn't installed the policy will not validate or run.

Why does Replication Director require NFS on the filer ?

Any ideas ?

AJ 

I noticed in the BAR when Im browsing the backups that my duplicated jobs to tape are no longer showing as a source to restore from.  I spoted this because my tape jobs have a 7 year retention and my standard backups have 1 year.  Starting in febuary none of the 7 year jobs are showing.  This is around the same time i bumped my primary backups from 3 months to 1 year in the SLP.

I ran a report on the past tape #s and images are on the tapes with the 7 year retention.

Are they not showing because vault is not working properly or am i just not understanding how this works and because my primary backup has a 1year retention the actual tape job wont show until the 1yr retention expires.

Has anyone seen this limitation for sharepoint restores? We are unable to perform restoration of individual documents with permission intact within a site.

NBU -7.6.3

Sharepoint-2013

I understand, now, how to manage the number of tries for a backup over a given period (global attributes in host properties of the master server).  However when I am dealing with a failure and have resolved it I can't find a way to reset the policy so it will get back on the schedule.   I am having to wait until the backup attempt interval is up (in our case that's 12 hours).  

Here's my example...  My master server global attributes are set to 2 tries per 12 hours (I think those are defaults but I certainly don't know).  I have an archivelog backup of an oracle database that runs hourly.... and  must or I will fairly quickly run out of space on the volume (lets assume I can't add any disk).   Recently this backup failed... twice.... which is the maximum per 12 hours so the schedule will not pick back up even on a successful manual run.   Since I really can't wait the 12 hours for it to pick back up on the schedule, I'd like to reset the schedule so that it will pick back up right now.   However I can't find any sort of command that resets the tries or simply gives the policy a 'clean slate'.   

So... what's the best thing to do here?  I really don't want to change the global policy for my job that failed, but perhaps that's the best approach?

I was wondering if this has been seen before.  I have Netbackup Client on 2012r2 hyper-visor and I'm trying to backup a VM running Server 2003.  After 200GB of backup the VM server frooze and locked up(no rdp or from console just gray screen).  I canceled the backup and the VM server came back.  The VM is running a realtime application.  Would it be best to shutdown the 2003 vm and do backup while off?  I havent had a problem with 2012 or 2008 vms.

thanks,

M

Can any one please provide all type of Symantec netbackup interview questions

Mail id : yrnagraj@gmail.com

The restore is succesful with NBD transport method but fails for SAN. Tried restoring using both original and alternate restore. NBU= 7.7.1

12/08/2015 17:32:16 - Info tar32 (pid=10072) Restore started
12/08/2015 17:32:16 - connected; connect time: 0:00:00
12/08/2015 17:32:16 - Info bptm (pid=6724) start
12/08/2015 17:32:17 - started process bptm (pid=6724)
12/08/2015 17:32:17 - Info bptm (pid=6724) reading backup image
12/08/2015 17:32:18 - Info bptm (pid=6724) using 30 data buffers
12/08/2015 17:32:18 - Info bptm (pid=6724) spawning a child process
12/08/2015 17:32:18 - Info bptm (pid=6724) child pid: 6636
12/08/2015 17:32:18 - Info bptm (pid=6636) start
12/08/2015 17:32:19 - started process bptm (pid=6636)
12/08/2015 17:32:23 - begin reading
12/08/2015 17:32:28 - Error bpbrm (pid=6984) from client example.com: ERR - Error opening the snapshot disks using given transport mode: san Status 23

12/08/2015 17:32:28 - Info bptm (pid=6724) EXITING with status 24<----------
12/08/2015 17:32:29 - Info tar32 (pid=10072) done. status: 103

12/08/2015 17:32:29 - Info tar32 (pid=10072) done. status: 24: socket write failed
12/08/2015 17:32:29 - Error bpbrm (pid=6984) client restore EXIT STATUS 24: socket write failed
12/08/2015 17:33:31 - restored from image example_144950; restore time: 0:02:03
12/08/2015 17:33:31 - end Restore; elapsed time 0:02:07
NetBackup VMware policy restore error  (2820)

Okay, I know this post is going to sound like a broken record, but I have searched and read through other threads but it seemed to either not address or solve the issue directly or give an unclear explanation that pertained to that specific persons problem. Here it goes and please accept my apologies if this post seems so redundant. 

Okay so I have a HP Proliant DL380 G4 server running Symantec Backup Exec 2012 (I know, I know, it's an old server lol) and I'm used to using Puredisk but it seems quite easy administering backups with SBE 2012 UNTIL! it's time to do recovery testing. I noticed I didn't have an adequate testing environment for my recovery tests, so I grabbed the best computer I could find which is a Dell Tower 5810 w/ a 1TB backup drive and a 250GB boot drive which isn't setup for RAID. So I tried doing a recovery of my HP Proliant server to my Dell Tower and I was met with a number of obstacles that indicated my recovery might go so smoothly, I will list those messages at the end. A little FYI - I do full SDR backups on our server here, the server is setup in a RAID 0 with a C: and D: drive and the Dell Tower is booting AHCI. Basically, I am not able to recover my backups to the Dell Tower. It's obvious that either this scenario won't work at all or I will need to do quite a bit of tweaking to make my test recoveries successful. I would really like to be able to find a way to recovery to the Dell Tower because if that HP server did crash then that may very well be all I have to use. So I have two questions if anyone can please answer:

1. How can I get this scenario to work; how can I get my recovery my backups to different hardware?

2. In the future, what is the best test environment to setup for conducting test recoveries? 

Thanks, thanks, thanks, to anyone who can help me with this. It has been a headache going on three days trying to figure this out on my own. Below are the messages I ran into while trying to test-recover my backups to a different computer:

- Your computer may not start successfully, if your system or boot volume resides on one of the hard disks attached to an inactive controller

- Drivers for one or more controllers are not installed. The computer may not start because the required system...

- If the recovered computer contains multiple hard disks, ensure that the computer's BIOS is configured to start the computer from the hard disk that contains the Windows Operating System

- invalid partition table (I received this message after rebooting from a restore)

Hello 

We have a VTL drives goes down issue with our NBU 7.6.0.3 on windows cluster. The VTL is connected to ndmp. Last time the issue was fixed by reconfiguring the storage but the issue has occurred again.

The time when it goes down we see the below event log

Event ID: 2650
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: servername.test.com
Description:
ndmp_public_session_create() failed: Timeout waiting for connected message from NDMP serve

As per the below article it is pointing towards hardware communication side. 

http://www.veritas.com/docs/000034577

Can somebody tell me which logs needs to be checked on both nbu and VTL side to conclude where the issue lies.

Thank you