Server does not have recent updates ....

January 26, 2013, 8:21 am

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I´ve got one Backup Server (2012) to backup for about 5 Servers and 8 Clients.

Rolled out the Agents every time after applying Hotfixes, ...

My server always sends me an alert at 22:00: Liveupdate Information - The Agent for Windows on at least on server does not have the most recent updates ...

Why can´t they just add a list of servers where I can find out, which server is affected?

Any other location where I can find out which system is making troubles?

I tried to find out which system is making troubles but although I added all systems in the installation-list for the windows agent

BExec just says everything is fine. Only my Microsoft TMG can´t be queried for remote installation but Backup is running fine.

I installed the Agent there manually and it is the newest version.

Question: what does BExec check to say that there is a problem?

 

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how to set full back and 1 day incremental with 15 days retention period

January 26, 2013, 8:43 am

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Hi All,

Good Day to every one. I would like to ask to all the experts and guru in back up exec how to do a full back up and everyday incremental. the back up has 15 days retention period. I am a new to this software, so i don't know how to start with. my back exec version is 10d. hope someone can help me how to do it.

Media Server unable to login to Linux Server

January 26, 2013, 10:43 am

≫ Next: moving data from unused area

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Hello,

I have a Windows 2008 Backup Exec Media 2010 R3 Server that is trying to connect to a Suse Linux Enterprise Server 10 SP4.

However the BE server is unable to authenticate to the SLES server.

I get the following error when trying to browse into the server:

"The logon account that was provided does not have valid credentials. Ensure that the user name and password are correct, and then try again."

This is the error that appear in the Job Log when it trys to run:

 

Error category    : Security Errors

Error             : e0009b61 - The logon account that was provided does not have valid credentials. Ensure that the user name and password are correct, and then try again.

 

 

This server worked fine prior to an update I had to apply to move from SLES SP3 to SLES SP4.  After SP4 was applied I was no longer able to authenticate to the server from the BE Media Server

 

I'm currently working with Support on this, but I wanted to post here to see if anyone had any ideas.  

• So far I have uninstalled the RALUS agent, Reinstalled the RALUS agent.  
• Re-entered the login credentials
• Confirmed that port 10000 is open.
• Restarted several times, before and after RALUS reinstalls.
• Originally Symantec Support suggest that I update from BE 2010 R2 to BE 2010 R3 - which I did (which is how I got to R3).  Liveupdate has been run on the BE server and all available packages have been applied.

When I do a RALUS reinstall and browse for the server, I get a popup that needs me to confirm the trust relationship between the SLES box and the BE Media server.  I approve it, and then the logon error occurs.  I think this would imply that the Media server and the SLES box are communicating.

Did I mention other SLES 10 SP4 linux servers are able to be browsed?

 

Thank you everyone for your help, I really appreciate it.

Jonathan

moving data from unused area

January 26, 2013, 5:47 pm

≫ Next: NetBackup Exchange restore - ERR - unable to create object for restore

≪ Previous: Media Server unable to login to Linux Server

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Hi,

I'm wondering what exactly SSR2013 is doing when it's at 99% done and stalled seemingly forever at "Moving data from unused area?" There's no indication of how long this will take, and I'm just sitting here thinking of things to do. I can't really leave the system for any length of time because it might finish the crive copy at any moment. So I'm just stuck here grumbling. What I can't understand is what data there is in an unused area. If it's unused, then why is the date important to me, and why do I have to wait interminably while it is moved? Why can't there be some kind of progress indicator so I can know where I am in the process?

GaryK

NetBackup Exchange restore - ERR - unable to create object for restore

January 27, 2013, 12:21 am

≫ Next: NBDB Database not alive

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Error when restoring part of Exchange .

Extract from log - full log attached:

 

01/26/2013 22:07:34 - Error bpbrm (pid=25485) from client cprvnmsmcafee2: ERR - unable to create object for restore: Microsoft Information Store:\ (BEDS 0x0: )

01/26/2013 22:07:34 - Warning bpbrm (pid=25485) from client cprvnmsmcafee2: WRN - error writing file: C:\SG6 Recovery\ (err=WIN32 13: Unknown error)

01/26/2013 22:07:34 - Warning bpbrm (pid=25485) from client cprvnmsmcafee2: WRN - error writing byte: 0

01/26/2013 22:07:34 - Warning bpbrm (pid=25485) from client cprvnmsmcafee2: WRN - wanted buffer size: 60416

01/26/2013 22:07:34 - Warning bpbrm (pid=25485) from client cprvnmsmcafee2: WRN - error writing file: C:\SG6 Recovery\Logs_1358866814

01/26/2013 22:07:34 - Warning bpbrm (pid=25485) from client cprvnmsmcafee2: WRN - disk full at byte: 0

 

 

• Restore log 01.docx

NBDB Database not alive

January 27, 2013, 1:07 am

≫ Next: SSR 2011 - need to figure out NIC driver for Recovery

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Hi friends.

We are using Symantec Netbackup 7.0.1 on our Redhat Linux 5.0 Master server.

After restarting the server few days ago, we have observed that  Database[NBDB] is not available. Same error I have faced few months before and I followed the following steps to solve that error.

/usr/openv/netbackup/bin/goodies/netbackup stop

/usr/openv/db/bin/nbdb_admin -auto_start NONE

. /usr/openv/db/vxdbms_env.sh

bash: /usr/openv/db/vxdbms_env.sh : Permission denied

cd /usr/openv/db/data

mv NBDB.log NBDB.log.bad

/usr/openv/db/bin/dbeng11 -f NBDB

/usr/openv/db/bin/dbeng11 : error while loading shared libraries :libdbservll_r.so: cannot open shared object file : No such file or directory

/usr/openv/db/bin/nbdb_admin -auto_start NBDB

( /usr/openv/db/bin/nbdb_admin -auto_start BMRDB  -  If you use BMR)

/usr/openv/db/bin/nbdbms_start_server

Start ASA Server failed! error code :1

/usr/openv/db//bin/dbspawn -f "usr/openv/db//bin/NB_dbsrv"@" /usr/openv/var/global/server.conf"@"/usr/openv/var/global/databases.conf"

DBSPAWN ERROR :-935

Unable to start specified database ::Log file error

SQL Anywhere Start Server in Background Utility Version 11.0.1.2250

/usr/openv/db/bin/nbdb_ping

Database[NBDB] is not available

but now I am getting some errors while performing the above mentioned steps

 

 

Output of nbservice.conf

[CONTAINER]
[CONTAINER\nbrmms]
"ADMIN_REQUIRED"=dword:00000001
"ORB_THREADS"=dword:0000000a
[CONTAINER\nbars]
"ADMIN_REQUIRED"=dword:00000001
"ORB_THREADS"=dword:0000000a
[CONTAINER\nbkms]
"ADMIN_REQUIRED"=dword:00000001
"ORB_THREADS"=dword:0000000a
[CONTAINER\nbevtmgr]
"ADMIN_REQUIRED"=dword:00000001
"ORB_THREADS"=dword:0000000a
"SOURCE_THREADS"=dword:00000005
"DISPATCHING_THREADS"=dword:00000005
[CONTAINER\nbstserv]
"ADMIN_REQUIRED"=dword:00000001
"ORB_THREADS"=dword:0000000a

 

Output of  server.conf

 -n NB_his1
   -x tcpip(LocalOnly=YES;ServerPort=13785)  -gp 4096 -gd DBA -gk DBA -gl DBA -ti 0 -c 25M -ch 500M -cl 25M -zl -os 1M  -o /usr/openv/db//log/server.log
 -ud

 

Output of databases.conf

 

"/usr/openv/db/data/NBDB.db" -n NBDB
"/usr/openv/db/data/BMRDB.db" -n BMRDB
 

 

Kindly advice, how to solve the above mentioned error.

 

Thank You

Girish
 

SSR 2011 - need to figure out NIC driver for Recovery

January 27, 2013, 7:58 am

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OK, we have a workstation to bare metal recover.  I have a good image from SSR's last run.  The workstation is an Acer Veriton, a bit over 3 years old, with Windows XP - SP3.  I've verified twice with Acer's own TechSupport that I do have the correct NIC drive copied to a flash drive.  In fact I have all four driver sets off the Acer OEM install but I know mine is a RealTek controller.  Start the Recovery CD, it doesn't find a driver automatically - that's expected.  In SSR UI, I point SSR to the flash drive and it sees the driver(s) after navigating to the correct folder on the flash drive.  Double Click to open/load. 

SSR reports the driver's in place and has ben succesfully loaded.

But, no network.  I can't browse to the NAS because I get "Network adapter not found". (or words to that effect).

I also went to the RealTek website and downloaded and unzipped their latest driver supposedly for this NIC.  Placed this on the flash drive.  Same result.

I still have access to the "sick" HDD and so I tried navigating to the Windows\DRV\ folder.  Same result.

Word of caution for ANYONE reading this:  If you're going to use a network share, better make darn sure you can successfully load this driver.  Take the extra step -now- by firing up the CD on your equipment and find/locate/load the driver now while you still have a chance.  Take pains to save the driver to seperate media and then repeat these steps with the CD and seperate media.  Don't do what I did - that is: trust that everything will work because you'll be disappointed.

So, good people:  What's the secret of getting SSR to load the NIC driver?  Can I use some sort of a "generic" NIC driver that SSR will like?

Hope someone can point me in the right direction...

H

BE tape drive error

January 27, 2013, 9:51 am

≫ Next: How to use the convert to VM feature of BE2012 to create a vmdk file?

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Hi all! There are some errors with tape drive, some jobs failed when wanna to do it.Restart BE servises. Sry for interface language screenshot.

• image003.png

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How to use the convert to VM feature of BE2012 to create a vmdk file?

January 27, 2013, 10:37 am

≫ Next: System Recovery 2013 - What happens if my backup drive fails?

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Hello,

I am trying to create a VMware image that I could use with a remote ESXi server which I would like to bring online in the event of a hardware failure or if someone steals the primary server, there is a fire, flood, etc. Because this ESXi server is in a remote location and the only WAN connection I can establish with it would be too slow to do regular backups I want to create a physical VMDK file that I can throw on an external drive, take to the secondary location, and import it on the ESXi serveron a weekly basis. I am using backup exec 2012 with SBS 2011.

I've been searching and redirecting the VM convert option to a file seems to be an option from what everyone is posting but I can't find any instructions for how to do this. When I go to convert an existing backup job to a virtual machine the only option I have is to specify the IP address of the ESXi server. Can someone point me to the right setting to allow me to do what I am trying to do? If I am mistaken and this is not possible I would appreciate that information as well.

My main goal is to have a VM copy of my physcial SBS2011 server that can be brought back online within a matter of hours if something were to happen and this appears to be the best option I came up with without having to invest a huge chunk of money. Any feedback on this would be appreciated as well.

Thank you.

System Recovery 2013 - What happens if my backup drive fails?

January 27, 2013, 2:59 pm

≫ Next: SIZE_DATA_BUFFERS... Mix of SAS&SCSI.

≪ Previous: How to use the convert to VM feature of BE2012 to create a vmdk file?

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Hi,

  I've recently installed a trial of Symantec Backup System Recovery 2013 on my server and have a question.

I've setup a local backup to a USB removable HDD, and setup an offsite copy. Can someone tell me what would happen if my local USB removable HDD or offsite copy fails? I wonder how the product would deal with this?

If offsite copy drive fails then will Symantec catch up copying the data to a new one from the local USB removable HDD, and how intense would this be on resources?

And if the local USB removable HDD failed then what would happen upon installing a new one? I am a bit concerned about the restore points and how it would get itself back in sync with the offsite copy.

 

Many thanks

 

Jon

SIZE_DATA_BUFFERS... Mix of SAS&SCSI.

January 28, 2013, 8:25 am

≫ Next: Netapp Filer NAS and NDMP backup

≪ Previous: System Recovery 2013 - What happens if my backup drive fails?

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Hi guys, I've just recently added a LTO3 SCSI to my NBU server because I needed the ability to read older tapes, whilst doing so I thought I might as well put it into the pool so I can utilise it for backups, the server has a SAS Quantum i40 with an LTO5, and the SCSI ArcVault 24 LTO3, I've had this issue before when trying to use my old LTO4 on a different NBU env, where the settings were tweaked and the buffers ramped up to improve performance.

But from what a consultant told me, SAS ignores the buffer sizes and just maxes out the bandwidth regardless? So if I were to reduce the buffers to accomodate the SCSI, it shouldn't have a knock on effect with the SAS and cure the below error?

 

1/24/2013 5:01:40 PM - Error bptm(pid=1836) The tape device at index -1 has a maximum block size of 65536 bytes, a buffer size of 262144 cannot be used

Unfortunately, I cannot tweak the settings on the SCSI HBA itself as the Adaptec 29320lpe doesn't have the ability to do this.

Thanks.

(NBU 7.5.0.4 & Win2k8 R2 SP2)

Netapp Filer NAS and NDMP backup

January 28, 2013, 8:39 am

≫ Next: "File server" vs "Microsoft Windows computers and servers"

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i have a customer having a 10 TB of NAS data ( File server with lots of small files) backup via Fc to LTO5 drives.We have changed the daily backup type to differential but the backup size seem to be very close to the full backup size.

Is there a best approach to backup huge data i multiple stream via NDMP backup ? Any new feature on Netbackup 7.5 which i can use?

 

Currently using Netbackup 6.5.4 and intended to upgrade to 7.5 latest version .

"File server" vs "Microsoft Windows computers and servers"

January 28, 2013, 8:42 am

≫ Next: Backup Exec 2012 Library Not Found, Tape Drive Offline

≪ Previous: Netapp Filer NAS and NDMP backup

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Hello,

From what I've read both "File servers" and "Microsoft Windows computers and servers" require a Remote Agent to be installed. If that is true then why is there a dinstinction between the two in the UI? Does one option provide more functionality over the other? If I choose "File servers" does that mean I cannot backup Exchange? Conversely, if I choose "Microsoft Windows computers and servers" does that mean I cannot backup files?

 

Backup Exec 2012 Library Not Found, Tape Drive Offline

January 28, 2013, 9:18 am

≫ Next: Catching up a failed optimised dedupe job?

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Hi All,

 

We are running Backup Exec 2012, this is brand new install,  Server 2008 R2 running on a VM server, HP MSL8096 Tape Library.

BE sees the tape drives, but fails on a test backup or inventory/ catalog. It kicks the tape drive offline.

If I go into the HP gui and manually load a tape it works fine, so seems like BE can't talk to the tape drive and tell it to load a tape. Also in the HP gui, all the tapes are listed there.

 

Thanks.

 

Catching up a failed optimised dedupe job?

January 28, 2013, 9:24 am

≫ Next: .dmp File Viewer For DLO Dump Files

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I'm just wondering what happens if an optimised dedupe job fails.

E.g. A full backup runs (to local dedupe storage), with a linked job to deplucate to dedupe storage at a remote site (optimised dedupe).  The full backup completes ok, but the linked job fails.  At this point I guess there is a bunch of data missing from the remote site.

Then an incremental backup runs the next day, which also has a linked job to duplicate to the remote site.  Does this second optimised dedupe job catch up on the "missing" data from the previous day, or do I have to re-run the duplicate full backup job that failed to ensure all data is at the remote site?

 

Cheers, David

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.dmp File Viewer For DLO Dump Files

January 28, 2013, 9:26 am

≫ Next: When trying to create SDR disk the wizard wants a previous SDR disk

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I'm trying to read .dmp files generated from a DLO version 7 client. I've tried using the Windows Debugging Tools SDK but it doesn't recognize the Symanetc .dmp files. Can anyone recommend a viewer?

Thanks!

When trying to create SDR disk the wizard wants a previous SDR disk

January 28, 2013, 9:42 am

≫ Next: SLP, Order of duplication

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Hello,

I am trying to follow the wizard for creating a Simplified disaster recovery disk through backup exec. However, I can't get past the first step as it asks me for the location of a previous SDR disk which I do not have. How do I get around this?

SLP, Order of duplication

January 28, 2013, 9:55 am

≫ Next: Installing BE 2010 on Windows 2012 - tape drivers won't install

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Netbackup 7.1.0.4, Windows 2008R2

 

Hi all,

I have a question about SLP, and its order of duplication. I'm performing some testing as a first step toward moving away from so much reliance on tape. I no longer see need in maintaining a 7000 tape library, with a DataDomain sitting across town on a metro E connection, with only 2% capacity on the box. Anyway, here's my question. I have an SLP created, and set for the initial backup to send data to the primary datadomain, and a duplication set to duplicate that data to the secondary datadomain. The second line is indented to the right. Now, since I'm testing, I still need this data to duplicate onto tape as well, so I have added a third line, to duplicate the data to tape. But, I need to be sure that the data that is duplicated to tape is from the initial backup.......not the data across town on the other datadomain. Will the SLP automatically duplicate the data that was backed up first?

 

 

Thanks,

 

 

Todd 

Installing BE 2010 on Windows 2012 - tape drivers won't install

January 28, 2013, 10:10 am

≫ Next: Running out of HD space for the Catalogs

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Hello,

I'm trying to install BE on Windows 2012.   Everything looks good except I typically use the Symantec drivers for the tape drives as Symantec used to be very adamant that you had to use them in the past.   

If you use tapeinst or the wizard you'll get the following after it finds the device and attempts to install the driver from BE 2010 R3 (all patches)

"the third-party inf does not contain digital signature"  installation did not complete.

 

Please don't sidetrack this and talk about BE 2012- I spent weeks troubleshooting it even with Symantec on the line and it just doesn't work well and yes we were using the latest revision with all the patches.  Symantec recommended going to BE2010 so even if you are having luck with it - it isn't an option. 

Running out of HD space for the Catalogs

January 28, 2013, 10:48 am

≫ Next: BE2012 and custom reporting

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Our media server is running out of HD space due to the growing size of the catalogs.

While researching it looks like others are running into this problem, yes I know about truncating catalogs, but our company does not want us deleting catalogs. Our issue is it seems that since we upgraded to BE 2010 the catalog files are alot larger than they used to be in older versions? Can anyone confirm this?

Our HD is only 70GB, the catalog folder is now reaching 30GB, and we have no other drives. My question is, are we able to use an external Hard Drive as an alternative location for the Catalogs folder? I tried a 16GB flash drive to see if it would come up as an option in the Tools>Options>Settings> Catalogs > Catalog drive drop down menu, but it doesn't appear. We really need a solution to this.

Due to the nature of our business, we may have to go back and retrieve a file from a couple years ago, and I'd prefer to not have to re-catalog all the tapes from that year just to find a specific file, which I would have to do if we turned on truncating.

Any help would be appreciated, thanks.