BE2012 and custom reporting

January 29, 2013, 11:14 am

≫ Next: Exchange 2010 R3 GRT Backup (Using VMware and Native Backup)

≪ Previous: Running out of HD space for the Catalogs

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I need a solution

 

I am looking for a way to easily get a list of what files are on each tape.

 

Our workflow is as follows:

 

When employees are done with a job, they archive files from our of software to a folder on our SAN.  Backup Exec 2012 backs this folder up to tape every night.

 

At some point, not every day, an employee enters information into a custom database that includes things like the client, job number, etc.  One field in this database is the tape(s) that the final archive ended up on.

 

Backup Exec doesn't seem to have a way to create a report showing what data is on each tape.  The only way I can get this information is by going to each slot in our library, going to details, backup sets, and compiling into a spreadsheet what files ended up on the tape.  This is very time consuming.

 

I've tried getting this information with custom reports and with the PowerShell CLI, but this doesn't seem to be possible.  The only other method I can think of to get this information is to hand compile it from the reports that get emailed after the job runs, but I have a few problems with this.  First, the HTML reports only seem to work in Internet Explorer and the only Windows machine we have in the entire company is the Backup Exec server.  Second, the plain text reports are a mess and it's very difficult to get the information out of it for our "backup admin."  Third, I'd really like to automate this and I see that as being very hard to do with individual emails.

 

How can I get the information I need out of the software?

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Exchange 2010 R3 GRT Backup (Using VMware and Native Backup)

January 29, 2013, 11:45 am

≫ Next: Schedule?

≪ Previous: BE2012 and custom reporting

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I need a solution

I am having issue backing up Exchange 2010 using VMware agent. The backup takes very long time. When I backup the same exchange server using Native Backup it only takes 2.5 hours. Both Native and VMware backups are GRT.

Just wondering what VMware agent back takes 8 hours. Is there any patch that solve this issue. Media Server shows "Updating Catalog" and it sits there for hours.

We had same issue with SharePoint and I end up not using Symantec backup exec. for SharePoint. Same message updating catalog and it takes 15 hours.

Schedule?

January 29, 2013, 12:01 pm

≫ Next: Large Incremental back file - BackUP Exe 11d

≪ Previous: Exchange 2010 R3 GRT Backup (Using VMware and Native Backup)

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I need a solution

*sigh*

 

So, I schedule a Full job for "every 4 weeks" on "Friday" stating "2/1/2013"....and the calendar/list says it will run 3/1/2013...@#%$...I change the start date to 4 Fridays before - 1/4/2013 - same thing. I change it to 1/1/2013...same 3/1/2013 start date. For BLEEPS n giggles, I make it once a week starting 2/1/2013...it says 2/8/2013...using that "logic" setting it for 1/1/2013 should have worked.

 

Anyone have any idea how to do THIS SIMPLE BLEEPING thing in 2012? Have I mentioned how "in hate" I am with this version? I have to use it for the next 9 months....but come renewal time...

Large Incremental back file - BackUP Exe 11d

January 29, 2013, 12:07 pm

≫ Next: Backup Exec 2012 Windows Agent

≪ Previous: Schedule?

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I need a solution

Hi,

Problem: Very large Incremental files. Seems to be going forever until disk runs out of space.

I am doing backup every day of the week. Back up of two seperate departments>>>>makting and Accounting.

Saturday and Sundays I take full backups of both the dept.

Marketing Differential backups are fine all through the week. It starts at 8pm. Hardly take more than a 2 or 3 GB.

Accounting backup are incremental. They starts every night at 11pm. They seems to keep going until I run out of space. The average size of the files ranges over 150GB +. So, if each files is 150 x5 = 750GB.

Please help.

Thanks,

Wasim

Backup Exec 2012 Windows Agent

January 29, 2013, 1:20 pm

≫ Next: File Archiving Option, list files that are archived

≪ Previous: Large Incremental back file - BackUP Exe 11d

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I need a solution

Hi everyone,

 

 

Im trying to backup a Windows 2003 server and also a Windows 2008 server R2 the clients installed normally but the moment i want to backup i got the followin screen

 

 

 

What am I missing,

 

 

thanks for the help

 

 

Alejandro 

File Archiving Option, list files that are archived

January 29, 2013, 2:04 pm

≫ Next: Find mssql instance name of BE database (for monitoring purposes)

≪ Previous: Backup Exec 2012 Windows Agent

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I need a solution

Hello,

 

I need to produce a list of files that has been transferred to an Archive Vault using the File System Archiving option for Backup Exec 2012.

 

We need this because we do not want to give users access to the BE console, just a list of files they can search, so they can check if something is in an archive.

 

Any input on this would be great - I have seen the CATTOOL.exe (http://www.symantec.com/business/support/index?pag...) but I don't think this is what I am looking for, because you can only export an individual catalog.

 

Thanks again.

Graham

 

Find mssql instance name of BE database (for monitoring purposes)

January 29, 2013, 2:09 pm

≫ Next: Calling method 'SetServerTrust'

≪ Previous: File Archiving Option, list files that are archived

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I need a solution

Hello,

where does Backup Exec store the instance name of its database (registry, file)? 

I want to be able to discover it (by script) for monitoring purposes.

 

Thanks

Calling method 'SetServerTrust'

January 29, 2013, 2:10 pm

≫ Next: Status 84 media write error on NBU 7.5

≪ Previous: Find mssql instance name of BE database (for monitoring purposes)

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I need a solution

Please give me the solution. Please help me.

Calling method 'SetServerTrust'
BEMSDK Method 'MediaServerAdvertisementUpdate'
BEMSDK Failure Code:- 536831088:X8

i have tried lots of thing,

added the host entry, lot of time install and remove the remote agent, restart the client server, rejoin with domain, available only latest remote agent on client

8272291

• Capture.JPG

1359504239

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Status 84 media write error on NBU 7.5

January 29, 2013, 3:34 pm

≫ Next: Vault Issue

≪ Previous: Calling method 'SetServerTrust'

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I need a solution

 2 node clustered master server running nbu 7.5 on rhel6. 4 other media servers.

currently having an issue with tape backups. its a new setup and not in production. i recently installed evrything. i tested my disk backups and they ran successful and the test was to backup one of the filesystem of the media server. i had no issues backing up one of the media server. i dont have any client currentlty in the environment.

the topology of the environment is to have the tape backups only from the clustered master server. and all disk backups from the media server.

01/25/2013 13:51:17 - Info nbjm (pid=28809) starting backup job (jobid=14) for client media01.domain.com, policy policy_1_asp, schedule tmp_bkup
01/25/2013 13:51:17 - Info nbjm (pid=28809) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=14, request id:{F744DA40-6730-11E2-BCAD-2D8C392DDC40})
01/25/2013 13:51:17 - requesting resource nbu-hcart2-robot-tld-0
01/25/2013 13:51:17 - requesting resource nbu.domain.com.NBU_CLIENT.MAXJOBS.media01.domain.com
01/25/2013 13:51:17 - requesting resource nbu.domain.com.NBU_POLICY.MAXJOBS.policy_1_asp
01/25/2013 13:51:18 - Info bpbrm (pid=29725) media01.domain.com is the host to backup data from
01/25/2013 13:51:18 - Info bpbrm (pid=29725) reading file list from client
01/25/2013 13:51:18 - Info bpbrm (pid=29725) starting bpbkar on client
01/25/2013 13:51:18 - Info bpbkar (pid=49560) Backup started
01/25/2013 13:51:18 - Info bpbrm (pid=29725) bptm pid: 29727
01/25/2013 13:51:18 - granted resource  nbu.domain.com.NBU_CLIENT.MAXJOBS.media01.domain.com
01/25/2013 13:51:18 - granted resource  nbu.domain.com.NBU_POLICY.MAXJOBS.policy_1_asp
01/25/2013 13:51:18 - granted resource  M00001
01/25/2013 13:51:18 - granted resource  Drive000
01/25/2013 13:51:18 - granted resource  nbu-hcart2-robot-tld-0
01/25/2013 13:51:18 - estimated 0 kbytes needed
01/25/2013 13:51:18 - Info nbjm (pid=28809) started backup (backupid=media01.domain.com_1359147078) job for client media01.domain.com, policy policy_1_asp, schedule tmp_bkup on storage unit nbu-hcart2-robot-tld-0
01/25/2013 13:51:18 - started process bpbrm (pid=29725)
01/25/2013 13:51:18 - connecting
01/25/2013 13:51:18 - connected; connect time: 0:00:00
01/25/2013 13:51:19 - Info bptm (pid=29727) start
01/25/2013 13:51:19 - Info bptm (pid=29727) using 65536 data buffer size
01/25/2013 13:51:19 - Info bptm (pid=29727) using 30 data buffers
01/25/2013 13:51:19 - Info bptm (pid=29727) start backup
01/25/2013 13:51:19 - Info bptm (pid=29727) backup child process is pid 29737
01/25/2013 13:51:19 - Info bptm (pid=29727) Waiting for mount of media id M00001 (copy 1) on server nbu.domain.com.
01/25/2013 13:51:19 - mounting M00001
01/25/2013 13:52:04 - Info bptm (pid=29727) media id M00001 mounted on drive index 0, drivepath /dev/nst3, drivename Drive000, copy 1
01/25/2013 13:52:04 - mounted M00001; mount time: 0:00:45
01/25/2013 13:52:04 - positioning M00001 to file 1
01/25/2013 13:52:53 - Error bptm (pid=29727) write error on media id M00001, drive index 0, writing header block, Input/output error
01/25/2013 13:52:53 - Info bptm (pid=29727) EXITING with status 84 <----------
01/25/2013 13:52:53 - Error bpbrm (pid=29725) from client media01.domain.com: ERR - Cannot write to STDOUT. Errno = 104: Connection reset by peer
01/25/2013 13:52:54 - Info bpbkar (pid=49560) done. status: 84: media write error
01/25/2013 13:52:54 - end writing
01/25/2013 13:53:38 - job 14 was restarted as job 15
media write error  (84)

 

logs to be posted in the following post. if any required. like bptm. bpbrm. bpbkar.

Vault Issue

January 29, 2013, 3:43 pm

≫ Next: Can backup Exec perform dual tape drive backups simultaneously?

≪ Previous: Status 84 media write error on NBU 7.5

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I need a solution

Hello All,

Facing an issue with vault eject.Master server is 7.1. and OS is Solaris10.Vault eject report gives the media list but actually few medias in the list are still in library. We are using ACS library.(STK acsls 0000).

Vault profile seems fine.Please help.

Can backup Exec perform dual tape drive backups simultaneously?

January 30, 2013, 10:54 am

≫ Next: Windows VM fails with status 6

≪ Previous: Vault Issue

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I need a solution

I  have a Sun/Oracle SL24 autoloader

It has 1 tape drive we use for duplication of our backups

As we grow - the duplication of our backups is taking longer and longer.

We are considering purchasing a 2nd tape drive for our autoloader, but we don't know if BE 2010 r3 will alternate which drives are being used, or if it has the capability of performing DUAL backups (2 tape drive jobs at once) assuming that they would be put into a "pool".

Does anybody have experience with this?

8278131

1359577340

Windows VM fails with status 6

January 30, 2013, 11:36 am

≫ Next: Backups not Running after Changing Tapes

≪ Previous: Can backup Exec perform dual tape drive backups simultaneously?

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I need a solution

I have a Windows VM that has failed to back up the last couple of days. The NBU environment and job detail follow:

Master: NBU 7.5.0.4 on SunOS 5.10

Media: NBU 7.5.0.4 on Windows Server 2008, also VMware vCenter server

01/30/2013 14:22:30 - Info nbjm (pid=1619) starting backup job (jobid=3912513) for client USOLGWKXIN003, policy LVG-SAN2, schedule Differential
01/30/2013 14:22:30 - estimated 0 kbytes needed
01/30/2013 14:22:30 - Info nbjm (pid=1619) started backup (backupid=USOLGWKXIN003_1359573750) job for client USOLGWKXIN003, policy LVG-SAN2, schedule Differential on storage unit EDSSU-LVG-VMWARE-1
01/30/2013 14:22:32 - started process bpbrm (pid=18772)
01/30/2013 14:22:32 - connecting
01/30/2013 14:22:33 - connected; connect time: 0:00:00
01/30/2013 14:22:41 - Info bpbrm (pid=18772) USOLGWKXIN003 is the host to backup data from
01/30/2013 14:22:41 - Info bpbrm (pid=18772) reading file list from client
01/30/2013 14:22:41 - Info bpbrm (pid=18772) starting bpbkar32 on client
01/30/2013 14:22:44 - begin writing
01/30/2013 14:22:51 - Info bpbkar32 (pid=17032) Backup started
01/30/2013 14:22:51 - Info bpbkar32 (pid=17032) CONTINUE BACKUP received.
01/30/2013 14:22:51 - Info bptm (pid=3608) start
01/30/2013 14:22:51 - Info bptm (pid=3608) using 262144 data buffer size
01/30/2013 14:22:51 - Info bptm (pid=3608) setting receive network buffer to 1049600 bytes
01/30/2013 14:22:51 - Info bptm (pid=3608) using 30 data buffers
01/30/2013 14:22:53 - Info bptm (pid=3608) start backup
01/30/2013 14:23:15 - Error bpbrm (pid=18772) from client USOLGWKXIN003: ERR - Error opening the snapshot disks using given transport mode: Status 23
01/30/2013 14:23:16 - Info bpbkar32 (pid=17032) bpbkar waited 0 times for empty buffer, delayed 0 times.
01/30/2013 14:23:16 - end writing; write time: 0:00:32
01/30/2013 14:23:23 - Error bpbrm (pid=18772) could not send server status message
01/30/2013 14:23:23 - Critical bpbrm (pid=18772) unexpected termination of client USOLGWKXIN003
01/30/2013 14:23:23 - Error bpbrm (pid=18772) cannot send mail to dcsuspsbur@hp.com
the backup failed to back up the requested files  (6)

The VM has had its VM tools reinstalled and has been rebooted with no change in the failure detail. It had been rebuilt and had a successful full backup this past weekend before the failures began. Would the "ERR - Error opening the snapshot disks using given transport mode: Status 23" message point to something on the SAN storage on which the VM resides?

Thanks,

Wayne

Backups not Running after Changing Tapes

January 30, 2013, 11:39 am

≫ Next: Backup Plan

≪ Previous: Windows VM fails with status 6

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I need a solution

I have just changed tapes for the first time.  For the last month my backups ran pretty smooth.  Now, it seems to be requesting some of the old tapes to perform any new backups.  I tried manually performing a one time full backup to tape on one of the servers to see if that would let me back it up but it would not run.  I have created two media sets, one for daily incremental backups and one for weekly full backups.  I set half of my tapes to the full set and half to the incremental set.  

 

Why does it require the old tapes to continue backing up my servers?  How am I supposed to change tapes if it requires the same old tapes?

 

Backup Exec 2012 on a Windows 2008 R2 Server with an HP 1/8 Tape Autoloader

Backup Plan

January 30, 2013, 11:55 am

≫ Next: Roadmap for NBU being able to restore GPOs from an AD GRT backup

≪ Previous: Backups not Running after Changing Tapes

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I need a solution

I currently have BackupExec 2010 R3 

Internet speed is 5mb/s up at the best.

My Hardware layout is

1)ESXI Server running 2 virtuals a)Domain Controller b)Terminal Server

2)Server 2003 (Fileserver) (400GB of space used)

3) 2 x Buffalo Nas Devices

 

 

My Goal is to have 1 NAS onsite and 1 NAS at a branch location for offsite backups (connected through VPN)

How would you suggest that I setup the backups?

 

 

 

Roadmap for NBU being able to restore GPOs from an AD GRT backup

January 30, 2013, 12:25 pm

≫ Next: Backup media quesion

≪ Previous: Backup Plan

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I need a solution

I am in the process of testing the NBU 7.5.0.4 and noticed that during an AD restore from a backup of Windows 2008 Domain controller from a GRT backup, the SYSVOL object cannot be drilled down into to restore a GPO. Is this on a roadmap to be added in as a feature?

Thanks,
Chip

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Backup media quesion

January 30, 2013, 12:25 pm

≫ Next: Cannot Backup SQL databases since upgraded to backup exec 2012

≪ Previous: Roadmap for NBU being able to restore GPOs from an AD GRT backup

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I need a solution

We run a full LAN backup job each night. The tape device pool for this job consists of 6 tape drives, with each nightly job comprising 3 tapes. I've noticed that if I do not pull the tapes on a given night, the following night's job may overwrite one of the previous night's tapes even though there are 3 other tapes available. Is there a way to keep this from occuring and for the job to utilize tapes that were not written to the previous night?

Cannot Backup SQL databases since upgraded to backup exec 2012

January 30, 2013, 12:45 pm

≫ Next: Backup Exec 12.5 Remote Agent won't start, Error 1053

≪ Previous: Backup media quesion

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I need a solution

Hi,

I have upgraded to BE 2012. Since, a scheduled job fails with the following errors on each SQL database located on a remote server :

Warning: %Database_Name% is a corrupt file. This file cannot verify.

Before upgrading, everything was ok.

I have a valid licence for the "Agent for Applications and Dabases" on the local server. On the remote SQL server, "Symantec Backup Exec Remote Agent for Windows" is installed. I installed it remotely from the local server.

Actually, what is weird is that the scheduled job fails, but when I start the job manually, it completes with no error.

Can you help me ?

Thank you,

Best regards.

Matteo

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Backup Exec 12.5 Remote Agent won't start, Error 1053

January 30, 2013, 1:31 pm

≫ Next: bptestbpcd: EXIT status = 25 cannot connect on socket

≪ Previous: Cannot Backup SQL databases since upgraded to backup exec 2012

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I need a solution

I just installed our old Backup Exec 12.5 on a brand new Server 2003 R2 x64 install. I made sure that that the software was completly up to date before I tried pushing out the Remote Agent. I tried pushing out the Remote Agent to the another Server 2003 R2 x64 which is our DC. Now, I can't get the Agent to start. I'm continuously getting the Error 1053 saying that service did not respond in a timely fashion. I've done alot of researching online and found about 20 articles that address that error with different kinds of fixes. I never knew a single error could be "fixed" so many different ways! Anyways, I've tried several things and I still can't get the Remote Agent to start.

I also wanted to mention that the DC previously had Backup Exec 2012 Remote Agent installed on it. I think I got that completely uninstalled before installing this old Agent, but I don't know if that could have anything to do with it or not. The media server did not have any Backup Exec software previously installed on it, it's a brand new build.

Thanks for the help!

 

bptestbpcd: EXIT status = 25 cannot connect on socket

January 30, 2013, 1:51 pm

≫ Next: Final error: 0xe000fed1 - A failure occurred querying the Write status

≪ Previous: Backup Exec 12.5 Remote Agent won't start, Error 1053

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I need a solution

I'm currently runnning NB 7.5.0.4.  I'm getting the "bptestbpcd: EXIT status = 25 cannot connect on socket" error when running the commands as specified by Symantec.

I'm able to resolve from the master/media server (which is the same) see below

 

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -hn hcndc02

host hcndc02: hcndc02 at 192.168.100.226

aliases:     hcndc02     192.168.100.226

 

However I get the following when running the command and checking the logs

 

16:35:39.583 [3948.3296] <2> bpcd main: accept sock = 380

16:35:39.598 [3660.3528] <2> setup_debug_log: switched debug log file for bpcd

16:35:39.598 [3660.3528] <2> bpcd main: VERBOSE = 0

16:35:39.598 [3660.3528] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone 

16:35:39.598 [3660.3528] <2> process_requests: offset to GMT 18000

16:35:39.614 [3660.3528] <2> logconnections: BPCD ACCEPT FROM 192.168.100.226.61837 TO 192.168.100.226.13782 fd = 380

16:35:39.614 [3660.3528] <2> process_requests: setup_sockopts complete

16:35:39.614 [3660.3528] <2> bpcd peer_hostname: Connection from host HCNDC02.hcnetwork.org (192.168.100.226) port 61837

16:35:39.614 [3660.3528] <2> bpcd valid_server: comparing hcntape01 and HCNDC02.hcnetwork.org

16:35:39.614 [3660.3528] <4> bpcd valid_server: HCNDC02.hcnetwork.org is not a master server

16:35:39.614 [3660.3528] <16> bpcd valid_server: HCNDC02.hcnetwork.org is not a media server either

16:35:39.614 [3660.3528] <2> process_requests: output socket port number = 3291

16:35:39.614 [3660.3528] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1583] in failed file cache ERR=10109 NAME=NULL SVC=testdaemon

16:35:39.614 [3660.3528] <8> vnet_cached_get_service_port: [vnet_addrinfo.c:2387] vnet_cached_getaddrinfo failed STAT=6 RV=10109 NAME=testdaemon

16:35:39.614 [3660.3528] <8> is_pbxable_service: [vnet_connect.c:2159] vnet_cached_get_service_port() failed 6 0x6

16:35:39.614 [3660.3528] <8> is_pbxable_service: [vnet_connect.c:2160] service 3291

16:35:39.614 [3660.3528] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=C:\Program Files\Veritas\NetBackup\var\host_cache\189\fcd93f89+3291,1,400,2,1,0+192.168.100.226.txt

16:35:39.614 [3660.3528] <2> process_requests: <---- NetBackup 7.5 0 ------------initiated

16:35:39.614 [3660.3528] <2> process_requests: VERBOSE = 0

16:35:39.614 [3660.3528] <2> bpcd exit_bpcd: exit status 46  ----------->exiting

16:35:39.614 [3660.3528] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46

 

16:35:39.614 [3660.3528] <16> process_requests: Server access denied

16:35:39.614 [3948.3296] <2> bpcd main: accept sock = 380

16:35:39.645 [2428.3596] <2> setup_debug_log: switched debug log file for bpcd

16:35:39.645 [2428.3596] <2> bpcd main: VERBOSE = 0

16:35:39.645 [2428.3596] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone 

16:35:39.645 [2428.3596] <2> process_requests: offset to GMT 18000

16:35:39.645 [2428.3596] <2> logconnections: BPCD ACCEPT FROM 192.168.100.226.61839 TO 192.168.100.226.13782 fd = 380

16:35:39.645 [2428.3596] <2> process_requests: setup_sockopts complete

16:35:39.645 [2428.3596] <2> bpcd peer_hostname: Connection from host HCNDC02.hcnetwork.org (192.168.100.226) port 61839

16:35:39.645 [2428.3596] <2> bpcd valid_server: comparing hcntape01 and HCNDC02.hcnetwork.org

16:35:39.645 [2428.3596] <4> bpcd valid_server: HCNDC02.hcnetwork.org is not a master server

16:35:39.645 [2428.3596] <16> bpcd valid_server: HCNDC02.hcnetwork.org is not a media server either

16:35:39.645 [2428.3596] <2> process_requests: output socket port number = 1224

16:35:39.645 [2428.3596] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1583] in failed file cache ERR=10109 NAME=NULL SVC=testdaemon

16:35:39.645 [2428.3596] <8> vnet_cached_get_service_port: [vnet_addrinfo.c:2387] vnet_cached_getaddrinfo failed STAT=6 RV=10109 NAME=testdaemon

16:35:39.645 [2428.3596] <8> is_pbxable_service: [vnet_connect.c:2159] vnet_cached_get_service_port() failed 6 0x6

16:35:39.645 [2428.3596] <8> is_pbxable_service: [vnet_connect.c:2160] service 1224

16:35:39.645 [2428.3596] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=C:\Program Files\Veritas\NetBackup\var\host_cache\189\fcd93f89+1224,1,400,2,1,0+192.168.100.226.txt

16:35:39.645 [2428.3596] <2> process_requests: <---- NetBackup 7.5 0 ------------initiated

16:35:39.645 [2428.3596] <2> process_requests: VERBOSE = 0

16:35:39.645 [2428.3596] <2> bpcd exit_bpcd: exit status 46  ----------->exiting

16:35:39.645 [2428.3596] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46

 

16:35:39.645 [2428.3596] <16> process_requests: Server access denied

 

 

 

 

Any help with this will be highly appreciated

 

Thanks

Final error: 0xe000fed1 - A failure occurred querying the Write status

January 30, 2013, 2:07 pm

≫ Next: SSR2011 - Error EC8F1FA7: None of the source drives are currently available

≪ Previous: bptestbpcd: EXIT status = 25 cannot connect on socket

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I need a solution

I have BAckup Exec 2012 Version 13.o Rev 2896 (64-bit) that has the Hyper-V agent installed.  I am getting these type errors:

Errors

Backup

V-79-57344-65233 - A0F0: Initialization failure on: "VRTSRV:\\CAS-VH2.cas.hsig.com\Hyper-V?Virtual?Machine\VCAS-IIS.:. Advanced Open File Option used: MIcrosoft Volume Shadow Ccopy Service (VSS).

Snapshot provider error (0E000FED1): A failure occurred querying the Write stsatus.

Check the Windows Event Viewer for details:

Write Name: MIcrosoft Hyper-V, Write ID: (66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE), Last error: The VSS Writer failed, but the operation can be retired (0x800423f3), State: Failed during prepare snapshot operation (8).

 

Exceptions:

Backup - VRTSRV::\\CAS-VH2.cas.hsig.com\Hyper-V?Virtual?Machine\VHSIG-SP1

V-79-57344-38726 - Backup Exec failed to connect to virtual machine 'VHSIG-SP1' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-Enabled restores of application data from this backup.

 

I have looked at many of the suggested solutions but they do not apply..  Help please.

 

Thanks much

Cathy Adams