I need a solution
I was anxiously awaiting the release of DLO 7.5, since we recently upgraded all of our PCs to ones running Windows 8. I installed it on my server, and attempted to install it. I was able to push-install the DLO client only to the Windows XP machines that remain on the network. Push install didn't work on the Win8 clients.
Ok, so I attempted to manually install it on my own desktop. It installed properly, but when I try to start the backup job, it works for a while and then crashes with the following error in the log:
Faulting application name: DLOClientu.exe, version: 7.5.750.9601, time stamp: 0x5107dd28
Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
Exception code: 0xc0000374
Fault offset: 0x00000000000ea485
Faulting process id: 0x1a38
Faulting application start time: 0x01ce3a04d4d21216
Faulting application path: C:\Program Files (x86)\Symantec\Symantec DLO\DLO\DLOClientu.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 38fea314-a5f8-11e2-be74-10bf484e8a27
Faulting package full name:
Faulting package-relative application ID:
If I try restarting the DLO client, it tells me that the task scheduler is not running. I checked, and it appears that the task scheduler is indeed running.
Anyone else having the same or similar problems? Has anyone successfully used DLO 7.5 on Windows 8?
Thanks,
Brian Leyton
IT Manager
Commercial Petroleum Equipment