Hi, we're using Dell PowerVault DL2200 bundled with Symantec 2010 R3. Its been running smoothly for 6 months, until I had error on "Physical Volume Library Unavailable" I tried restarting services, and found out that the Virtual Disk (RAID 5) configured as DSF is offline, even if I tried to make it online, job still fails. I tried to delete it and recreating it without losing its data (I checked on the manual, its supposed to be supported). I was able to delete the DSF, and the ARRAY is showing an unconfigured virtual disk, I tried to configure it as DSF again, but nothing happens it turns back to unconfigured virtual disk. I checked the logs, and it tells me that it fails. "Final Error 0xe0008139 Backup exec is unable to create backup to disk folder on the virtual disk"
I need a solution