I need a solution
Hello - We have some expired support contracts in BE 2012 that I am unable to remove - Agent for Exchange, Agent for Oracle, and Agent for VMware Virtual Infrastructure. The support contracts are showing up in "Licensing and Maintenance Contracts" as expired, but they are not listed in the license maintenance utility where they can be removed. I understand that the support contracts for these have been replaced with the "Agent for Applications and Databases" and the "Agent for VMware and Hyper-V" contracts; new SLF files for these have been installed and the new support contracts are showing up, but I can't seem to get rid of the old ones. Any ideas?