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Getting a Warning: Unable to obtain list of files using specified search Criteria

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I need a solution

Master/Media server windows 2008 RS  New build

Netbackup 7.5.0.2

 

Server worked before update.  Client was at 6.5.5 but I upgraded it to 7.5 to see if that helped.

Server is windows 2003.

 

When Backup, Archive, and restore comes up I can see all the backups and I can see last nights backup up fine, I can search for files etc.

As soon as I click on something. Today, last week, last year I get a "Warning: Unable to obtail list of files using specified search criteria."

 

Most server are working with no issues.

 

I ran a BPiamgelist and got this.

 

C:\Program Files\Veritas\NetBackup\bin\admincmd>bpimagelist.exe -client uns40-49
 -pt MS-Windows -d 05/27/2013 -e 05/29/2013
IMAGE uns40-49 0 0 9 uns40-49_1369778735 uns40-49 13 *NULL* root Cumulative-Inc
1 1 1369778735 15 1370988335 0 0 19 9 2 2 0 uns40-49_1369778735_INCR.f *NULL* *N
ULL* 0 1 0 0 0 "Trend virus server" 0 0 0 0 0 0 0 *NULL* 0 0 0 *NULL* 7243 1 0 2
074 0 0 *NULL* IBM_VTL_Storage_Weekly_Policy 3 1369778431 1 0 *NULL* *NULL* 0 0
0 0
HISTO 0 0 0 0 0 0 0 0 0 0
FRAG 1 1 19 0 2 20 16 0024L3 uns40-88 65536 743916 1369432829 26 0 *NULL* 137098
8335 0 65537 0 0 0 1 1370988335 1369778750 1 1 *NULL* *NULL* 0 0
FRAG 2 1 19 0 2 20 7 7310L5 uns40-88 65536 466474 1369436532 9 0 *NULL* 13724571
35 0 65539 0 0 0 1 1372457135 1369802436 1 1 *NULL* *NULL* 0 0
IMAGE uns40-49 0 0 9 uns40-49_1369778676 uns40-49 13 *NULL* root Cumulative-Inc
1 1 1369778676 21 1370988276 0 0 19 9 2 2 0 uns40-49_1369778676_INCR.f *NULL* *N
ULL* 0 1 0 0 0 "Trend virus server" 0 0 0 0 0 0 0 *NULL* 0 0 0 *NULL* 7242 1 0 2
074 0 0 *NULL* IBM_VTL_Storage_Weekly_Policy 3 1369778431 1 0 *NULL* *NULL* 0 0
 
So there is something there.  
 
We just installed the IBM VTL last week
 
I have ran other restores that have come from the VTL with no issues.
 
All backups going to this new IBM VTL are using a sotrage life policies.
 
First the jobs backup to the new VTL  retention at most a month
              Next they Duplicate to tape   retention between a week, and inifinity 
 
Retention is based of the need for the info.
 
I have tried adding the server to the click attributes just for testing and that didn't seem to help.
 
 
 
 

 


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