I need a solution
Hello everybody!
We have a big problem when our supplier changes a tape drive damaged. In our backup enviroment we use:
Library SL8500
ACSLS server versión 8.0.2
Oracle-Sun server, Solaris SunOS 5.10
4 media server on aix
After the supplier change a tape drive, we have to delete all tape drive from NBU 7.5.0.4, after we have to use wizard and create again the tape drives.
The issue starts, when new tape drive displays messages like this:
Jul 8 12:49:27 master_server daemon:err|error acsd[1900722]: ACS(1) going to DOWN state, status: Timeout waiting for robotic command
Jul 8 12:49:56 master_server daemon:err|error acsd[3317880]: ACS(1) dismount failure for volume ABC123 on drive (0,0,1,5), ACS status = 29, STATUS_DRIVE_IN_USE
Jul 8 12:49:56 master_server daemon:err|error acsd[3317880]: ACS(1) waiting to resubmit dismount request (attempt 2) for volume ABC123 on drive (0,0,1,5)
Jul 8 12:50:26 master_server daemon:err|error acsd[3407982]: ACS(1) dismount failure for volume ABC456 on drive (0,3,1,8), ACS status = 29, STATUS_DRIVE_IN_USE
Jul 8 12:50:26 master_server daemon:err|error acsd[3407982]: ACS(1) waiting to resubmit dismount request (attempt 2) for volume ABC456 on drive (0,3,1,8)
Jul 8 12:57:24 master_server daemon:err|error acsd[3317880]: ACS(1) dismount failure for volume ABC123 on drive (0,0,1,5), ACS status = 29, STATUS_DRIVE_IN_USE
Jul 8 12:57:24 master_server daemon:err|error acsd[3317880]: ACS(1) waiting to resubmit dismount request (attempt 3) for volume ABC123 on drive (0,0,1,5)
Jul 8 12:58:01 master_server daemon:err|error acsd[3407982]: ACS(1) dismount failure for volume ABC456 on drive (0,3,1,8), ACS status = 29, STATUS_DRIVE_IN_USE
Jul 8 12:58:01 master_server daemon:err|error acsd[3407982]: ACS(1) waiting to resubmit dismount request (attempt 3) for volume ABC456 on drive (0,3,1,8)
So we don't have idea in which part of the components is the problem. I like to know if I need run some command from the media server, or from the acs server?
Someone have any idea?
Regards.