Hi all.. had to reinstall a media server OS, and have some lingering issues..
I can communicate with the media server, can run back up jobs directly to tape, however, I continue to get the '2074 / disk pool down' error.. Tried changing the state to 'UP', tried resetting, still says down.
After reinstalling a media server OS, I was advised to reconfigure the storage. Through the GUI, it seems like there's only options to add a new storage device, not reconfigure.
I can 'inventory' this disk pool with no problems. However, under 'storage servers' - if you double click on a working media server and click over to 'properties' and compare it to this server in question, I can see issues - namely, the ONLY values listed are for spalogretention / verboselevel .....storagepath and such are all empty.
Is this why I cannot get the deduplication services started on my media server? I worked with symantec today, and they advised reinstalling NB on the media server and moving back down a patch (I had 7.5.0.6 installed on first reinstall, but 7.5.0.4 on master / remaining media servers).
7.5.0.4 did not fix the issue, getting errors still even when I try to manually start the dedup services ....any help?
-Scott