I need a solution
Hi i have a query , I am using netbackup version 7.5 its a fresh installation i having a issue with running the backup.
1.Medias are getting freeze after each backup and backup getting failed.
2. change journal NOT enabled error.
here the the log details of bptm :
11:38:58.892 [2312.3600] <2> Orb::setOrbRequestTimeout: timeout seconds: 1800(Orb.cpp:1490)
11:38:58.907 [2312.3600] <2> send_brm_msg: PID of bpxm = 2312
11:38:58.907 [2312.3600] <2> nbjm_media_request: Passing job control to NBJM, type UNLOAD/6
11:38:58.907 [2312.3600] <2> nbjm_media_request: old_media_id = NULL, media_id = 0011L5
11:38:58.907 [2312.3600] <2> Orb::init: Enabling ORBNativeCharCodeSet UTF-8(Orb.cpp:594)
11:38:58.907 [2312.3600] <2> Orb::init: Created anon service name: NB_2312_112974548(Orb.cpp:697)
11:38:58.907 [2312.3600] <2> Orb::init: endpointvalue is : pbxiop://1556:NB_2312_112974548(Orb.cpp:714)
11:38:58.907 [2312.3600] <2> Orb::init: initializing ORB Default_DAEMON_Orb with: Unknown -ORBSvcConfDirective "-ORBDottedDecimalAddresses 0" -ORBSvcConfDirective "static Resource_Factory '-ORBNativeCharCodeSet UTF-8'" -ORBSvcConfDirective "static PBXIOP_Factory '-enable_keepalive'" -ORBSvcConfDirective "static EndpointSelectorFactory ''" -ORBSvcConfDirective "static Resource_Factory '-ORBProtocolFactory PBXIOP_Factory'" -ORBSvcConfDirective "static Resource_Factory '-ORBProtocolFactory IIOP_Factory'" -ORBDefaultInitRef '' -ORBSvcConfDirective "static PBXIOP_Evaluator_Factory '-orb Default_DAEMON_Orb'" -ORBSvcConfDirective "static Resource_Factory '-ORBConnectionCacheMax 1024 '" -ORBEndpoint pbxiop://1556:NB_2312_112974548 -ORBSvcConf nul -ORBSvcConfDirective "static Server_Strategy_Factory '-ORBMaxRecvGIOPPayloadSize 268435456'"(Orb.cpp:825)
11:38:58.907 [2312.3600] <2> Orb::init: caching EndpointSelectorFactory(Orb.cpp:840)
11:38:59.219 [2312.3600] <2> NBIORInterceptor::establish_components: DNSQuery Lookup failed for host ksdinb error:123(NBIORInterceptor.cpp:94)
11:38:59.235 [2312.3600] <2> RequestInitialResources: returning
11:38:59.235 [2312.3600] <2> parse_resource_strings: MEDIADB 1 88 0011L5 4000035 ------ 20 1353391690 0 0 0 0 0 0 3 5 0 0 0 0 0 0
11:38:59.235 [2312.3600] <2> parse_resource_strings: Parsed message type 15, version 1, 21 parameters
11:38:59.235 [2312.3600] <2> parse_resource_strings: VOLUME 1 0011L5 4000035 000011L5 Daily FUJIFILM AD1EE545AJ 24 8 0 1 0 {00000000-0000-0000-0000-000000000000} 0
11:38:59.235 [2312.3600] <2> parse_resource_strings: Parsed message type 16, version 1, 14 parameters
11:38:59.235 [2312.3600] <2> parse_resource_strings: DRIVE 3 Drive_0001 2000008 1068053265 {3,0,4,0} -1 -1 -1 -1 -1 -1 -1 -1 *NULL* *NULL* *NULL* *NULL* 1 0 0 1 0 0
11:38:59.235 [2312.3600] <2> parse_resource_strings: Parsed message type 17, version 3, 23 parameters
11:38:59.235 [2312.3600] <2> parse_resource_strings: STORAGE 1 ksdinb_storage_unit 20 1048576 2 1 0 0 ksdinb ksdinb *NULL*
11:38:59.235 [2312.3600] <2> parse_resource_strings: Parsed message type 18, version 1, 11 parameters
11:38:59.235 [2312.3600] <2> parse_resource_strings: DISKGROUP 0 6 *NULL* 6 *NULL* 6 *NULL*
11:38:59.235 [2312.3600] <2> parse_resource_strings: Parsed message type 21, version 0, 7 parameters
11:38:59.235 [2312.3600] <2> parse_resource_strings: DISKVOLUME 0 6 *NULL* 6 *NULL* 0
11:38:59.235 [2312.3600] <2> parse_resource_strings: Parsed message type 22, version 0, 6 parameters
11:38:59.235 [2312.3600] <2> parse_resource_strings: DISKMOUNTPOINT 0 6 *NULL*
11:38:59.235 [2312.3600] <2> parse_resource_strings: Parsed message type 23, version 0, 3 parameters
11:38:59.235 [2312.3600] <2> nbjm_media_request: Job control returned to BPTM
11:38:59.235 [2312.3600] <2> drivename_open: Called with Create 1, file Drive_0001
11:38:59.235 [2312.3600] <2> drivename_checklock: Called
11:38:59.235 [2312.3600] <2> drivename_lock: lock established
11:38:59.235 [2312.3600] <4> create_tpreq_file: {3,0,4,0}
11:38:59.235 [2312.3600] <2> drivename_write: Called with mode 2
11:38:59.235 [2312.3600] <2> drivename_unlock: unlocked
11:38:59.235 [2312.3600] <2> drivename_checklock: Called
11:38:59.235 [2312.3600] <2> drivename_lock: lock established
11:38:59.235 [2312.3600] <2> openNTDevice: config_path: {3,0,4,0}, serial_num: 1068053265
11:38:59.235 [2312.3600] <2> get_drive_path: SCSI coordinates {3,0,4,0}, dos_path \\.\Tape0, pnp_path \\?\scsi#sequential&ven_ibm&prod_ult3580-hh5#5&2588f88a&0&000400#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}
11:38:59.235 [2312.3600] <2> check_serial_num: serial number match for drive with SCSI coordinates {3,0,4,0}, dos_path \\.\Tape0, drive serial number 1068053265, expected serial number 1068053265
11:38:59.235 [2312.3600] <2> process_tapealert: TapeAlert returned 0x00000000 0x00000000 (from tapealert_and_release)
11:38:59.235 [2312.3600] <2> really_tpunmount: tpunmount'ing C:\Program Files\Veritas\NetBackup\db\media\tpreq\drive_Drive_0001
11:38:59.640 [2312.3600] <2> tapelib: wait_for_ltid, UnMount, timeout 2400
11:39:41.339 [2312.3600] <4> report_resource_done: VBRD 1 2312 0 Drive_0001 0011L5
11:39:41.339 [2312.3600] <2> openNTDevice: config_path: {3,0,4,0}, serial_num: 1068053265
11:39:41.339 [2312.3600] <2> get_drive_path: SCSI coordinates {3,0,4,0}, dos_path \\.\Tape0, pnp_path \\?\scsi#sequential&ven_ibm&prod_ult3580-hh5#5&2588f88a&0&000400#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}
11:39:41.339 [2312.3600] <2> check_serial_num: serial number match for drive with SCSI coordinates {3,0,4,0}, dos_path \\.\Tape0, drive serial number 1068053265, expected serial number 1068053265
11:39:41.339 [2312.3600] <2> process_tapealert: TapeAlert returned 0x00000000 0x00000000 (from tapealert_and_release)
11:39:41.339 [2312.3600] <2> tapealert_and_release: report_attr, fl1 0x00100001, fl2 0x00000000
11:39:41.339 [2312.3600] <2> tapealert_and_release: SCSI RELEASE
11:39:41.339 [2312.3600] <2> drivename_unlock: unlocked
11:39:41.339 [2312.3600] <2> drivename_close: Called for file Drive_0001
11:39:41.339 [2312.3600] <2> drivename_remove: Called
11:39:41.339 [2312.3600] <2> main: Sending [EXIT STATUS 0] to NBJM
11:39:41.339 [2312.3600] <2> bptm: EXITING with status 0 <----------
11:39:41.527 [5352.5320] <2> requestFailed: got gotCallback, jmJobStatus = [96], emmStatus = [2005000], mapped failure status to= [96]
11:39:41.527 [5352.5320] <16> RequestSpanResources: MultiResReq.cpp:2754 resource request failed [96]
11:39:41.527 [5352.5320] <2> RequestSpanResources: returning
11:39:41.527 [5352.5320] <4> nbjm_media_request: Error from RequestSpanResources, Master ksdinb, error 96, resourceAllocated 0
11:39:41.527 [5352.5320] <2> send_MDS_msg: OP_STATUS 0 88 ksdinb 8211 5 0 0 0 0 0 0 *NULL* 0
11:39:41.527 [5352.5320] <16> send_MDS_msg: Error from emmlib_handleMessage, Master ksdinb, type 12, returned error 2005023
11:39:41.527 [5352.5320] <2> send_operation_error: Decoded status = 19 from 5
11:39:41.527 [5352.5320] <2> bptm: EXITING with status 96 <----------
Bpbkar log details from client:
11:10:25.340: [1300.2276] <4> tar_backup_tfi::determineEstimate: INF - Job Tracking Estimates
11:10:25.340: [1300.2276] <4> tar_backup_tfi::determineEstimate: INF - --------------------------------------------------------------------------------
11:10:25.340: [1300.2276] <4> tar_backup_tfi::determineEstimate: INF - Files: 152
11:10:25.340: [1300.2276] <4> tar_backup_tfi::determineEstimate: INF - Folders: 30
11:10:25.340: [1300.2276] <4> tar_backup_tfi::determineEstimate: INF - Bytes Data: 61232366
11:10:25.340: [1300.2276] <4> tar_backup_tfi::determineEstimate: INF - Gigabytes Data: 0
11:10:25.340: [1300.2276] <4> tar_backup_tfi::determineEstimate: INF - Bytes Image: 0
11:10:25.340: [1300.2276] <4> tar_backup_tfi::determineEstimate: INF - Gigabytes Image: 0
11:10:25.340: [1300.2276] <4> tar_backup_tfi::determineEstimate: INF - ================================================================================
11:10:25.340: [1300.2276] <4> dos_backup::tfs_scanstart: INF - starting scan for file directive:<C:\Drivers>
11:10:25.340: [1300.2276] <4> dos_backup::tfs_scanstart: INF - starting scan using name:<C:\Drivers>
11:10:25.340: [1300.2276] <4> dos_backup::tfs_scanstart: INF - in 'backup' mode
11:10:25.340: [1300.2276] <2> tar_base::V_vTarMsgW: INF - Enabling volume snapshots for (C:\Drivers), please wait...
11:10:25.340: [1300.2276] <4> V_DetermineMountInfo: INF - Checking Volume \\?\Volume{3e452f95-b027-11e1-85a3-806e6f6e6963}\ for '\Drivers'
11:10:25.340: [1300.2276] <4> V_DetermineMountInfo: INF - Adding NTFS Volume C:\ ==> \\?\Volume{3e452f95-b027-11e1-85a3-806e6f6e6963}\
11:10:25.340: [1300.2276] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - ======================================================================
11:10:25.340: [1300.2276] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - Attempting to create snapshots for 'C:\Drivers'
11:10:25.340: [1300.2276] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - CREATE request: C:\Program Files\Veritas\NetBackup\bin\bpfis create -owner NBU -fso -WOFB -fim VSP -id ksdidbb_1353389975 "C:\Drivers"
11:10:31.424: [1300.2276] <4> V_Snapshot::V_Snapshot_AddMappings: INF - input parameters:
source path:<C:\Drivers>
snap path:<\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy16\Drivers>
mount path:<(null)>
11:10:31.424: [1300.2276] <4> V_Snapshot::V_GetSourceVolume: INF - input parameters:
source:<C:\Drivers>
snapshot:<\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy16\Drivers>
11:10:31.424: [1300.2276] <4> V_Snapshot::V_Snapshot_AddMappings: INF - Volume Snapshot Mapping: \\?\Volume{3e452f95-b027-11e1-85a3-806e6f6e6963}\ --> GLOBALROOT\Device\HarddiskVolumeShadowCopy16
11:10:31.424: [1300.2276] <4> V_Snapshot::V_Snapshot_ParseBpfisOutput: INF - Snapshot creation, FIS_ID: ksdidbb_1353389975
11:10:31.424: [1300.2276] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - Snapshot creation was successful
11:10:31.424: [1300.2276] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - Snapshot provider: VSP
11:10:31.424: [1300.2276] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - ======================================================================
11:10:31.424: [1300.2276] <2> tar_base::V_vTarMsgW: INF - Volume snapshots enabled
11:10:31.424: [1300.2276] <4> dos_backup::_change_journal_prepare: INF - change journal previously prepared and disabled for <C:\Drivers>
11:40:24.444: [1300.2276] <16> tar_tfi::processException:
An Exception of type [SocketWriteException] has occured at:
Module: @(#) $Source: src/ncf/tfi/lib/TransporterRemote.cpp,v $ $Revision: 1.54 $ , Function: TransporterRemote::write[2](), Line: 321
Module: @(#) $Source: src/ncf/tfi/lib/Packer.cpp,v $ $Revision: 1.90 $ , Function: Packer::getBuffer(), Line: 658
Module: tar_tfi::getBuffer, Function: D:\NB\NB_7.5\src\cl\clientpc\util\tar_tfi.cpp, Line: 311
Local Address: [::]:0
Remote Address: [::]:0
OS Error: 10054 (An existing connection was forcibly closed by the remote host.
)
Expected bytes: 131072
11:40:24.444: [1300.2276] <2> tar_base::V_vTarMsgW: FTL - socket write failed
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - number of file directives not found: 0
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - number of file directives found: 1
11:40:24.444: [1300.664] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
11:40:24.444: [1300.2276] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - ================================================================================
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - Job Tracking Statistics
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - --------------------------------------------------------------------------------
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - Files: 12
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - Folders: 9
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - Bytes Data: 5978920
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - Gigabytes Data: 0
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - Bytes Image: 2882048
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - Gigabytes Image: 0
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - ================================================================================
11:40:24.444: [1300.2276] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 24: socket write failed
11:40:24.444: [1300.2276] <4> tar_backup::backup_done_state: INF - Not waiting for server status
11:40:24.444: [1300.2276] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
11:40:24.444: [1300.2276] <4> V_Snapshot::V_Snapshot_Destroy: INF - Attempting to destroy volume snapshots: bpfis delete -id ksdidbb_1353389975 -copy 1
11:40:29.514: [1300.2276] <4> V_Snapshot::V_Snapshot_Destroy: INF - Snapshot Destroy EXIT STATUS 0: the requested operation was successfully completed
11:40:29.514: [1300.2276] <4> OVStopCmd: INF - EXIT - status = 0
11:40:29.514: [1300.2276] <2> tar_base::V_Close: closing...
11:40:29.514: [1300.2276] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
11:40:29.514: [1300.2276] <2> ov_log::V_GlobalLog: INF - BEDS_Term(): enter - InitFlags:0x00000101
11:40:29.514: [1300.2276] <2> ov_log::V_GlobalLog: INF - BEDS_Term(): ubs specifics: 0x001d0000
11:40:29.545: [1300.2276] <4> OVShutdown: INF - Finished process
11:40:29.545: [1300.2276] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
11:40:31.573: [1300.2276] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\112012.LOG