Hello everybody,
we're using Symantec Backup EXEC 2010 in about 7 different countries. On all remote destinations there are huge problems with failing backups. The error messages after about 50gb of backing up (sometimes more) are:
Final error: 0xe00084f4 - An unknown error has occurred.
Final error category: System Errors
Storage device "HP 0001" reported an error on a request to write data to media.
Error reported:
A device attached to the system is not functioning.
V-79-57344-34036 - An unknown error has occurred.
Normally I'd say there is something with the tape station. Maybe with the connection to the tape station. But the strange thing is, that sometimes the backup is working without any problem but most of the time I'll receive this error. And in addition if the tape station will be broken, I'd say the backup wouldn't even start.
I'v already tryed a lot of stuff to border the problem. There are a lot of KB articles, like deleting the tape drive, restart services, taking symantec or HP tape drive drivers and so on, but nothing will work on it.
A little more specific hardware details:
- There is an ESXi 4.x on site with several servers in the virtualisation. The Backup Server is virtualized! (could this be the Problem?) - Server is a HP DL380 G7
- Backup EXEC 2010 R3 / Windows 2008 R2
- HP Ultrium 3-LTO drive SCSI
Are there any more Ideas? I'm a bit frustrated at the moment :( Feel free to ask for more details.
Thanks in Advance