Platform: Windows Server 2008 R2
Symantec product: Backup Exec 2012
After installing all available updates for BUE 2012 we started getting a number of errors logged in the system log:
ID: 55
SRC: Ntfs
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume USER1.
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ID: 55
SRC: Ntfs
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume SYS.
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ID: 26
SRC: Application popup
Application popup: Windows - Corrupt File : Exception Processing Message 0xc0000102 Parameters 0x000007FEFD7E718C 0x000007FEFD7E718C 0x000007FEFD7E718C 0x000007FEFD7E718C
We uninstalled all the updates just installed with the exception of hotfix 199866 which cannot be uninstalled, the error remained. If we stop all the BUE services we do not get these error events any longer, start the BUE and the events start again.
Anyone else come across this and does anyone have a fix ? I'm trying to avoid having to uninstall BUE completely and re-install with the pre199866 install media, partly because of the time and server restart and partly because I get the impression the BUE uninstall is not that reliable.
B-N