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    0 0

    I need a solution

    Hello Experts!,

    Good day!

    One of our customers wants to upgrade and enable dedup, their BE 2010 to BE 2014 or 15. Since their Backup is riding in VM, i suggest to them that

    they need to migrate their BE 2010 on a physical server so that we can configure dedup.


    1. How we will migrate the whole BE 2010 R3 on the new Physical server?

    2. Since they're moving to physical, what is the suggested HDD for dedup? and without dedup? Is there a tool we can use?

    3. Also, they're planning to use their physical server itself as a storage (partition). Can we configure it as a dedup?


    0 0

    I need a solution


    I have the error after add master server to ops center server and ops center cannot get information about the master server

    Master version 7.6.1

    Ops center version 7.6.1

    "Action not permitted. Please verify that the OpsCenter host is listed in NetBackup configuration file (host properties or bp.conf) and/or trust is established in case of NBAC.​"

    Thank you

    damrongpol s.

    0 0

    I need a solution

    When we do a GRT backup of our virtual Exchange server (Windows Server 2008 Ent) through our hyper-v host (Windows Server 2012 R2) with GRT enabled this does not truncate our logs. There are no errors on the job and says it's successful.

    When I check back in the log directory of exchange, all the logs from the databases still exist and have not been flushed.

    I'm running Backup Exec 2014 with SP2 + HF227745

    Side note; when we run a backup of the Exchange server as if it were a physical machine the logs are truncated without issue (so it leads me to believe that this is not an issue with our Exchange server)

    I have a ticket out with Symantec for over 2 months now and the tech(s) that are assigned to my case don't seem to be making much leeway in steps to figure out what's wrong so I wanted to see if anyone else has experienced this issue and found a resolution?

    0 0

    I need a solution

    I'm trying to duplicate about 800 images onto LTO6 tapes. These images have already been phase 1 and 2 imported.

    Everytime I run this command, it fails with error 190 (found no images or media matching the selection criteria).

    This is the command.

    /usr/openv/netbackup/bin/admincmd/bpduplicate -Bidfile /tmp/LTO1_091815_BackupID -dstunit US_NYK_MS2_LTO1_TO_LTO6 -dp US_NYK_LTO6 -cn 1 -dcn 2 -rl 9 -L /tmp/LTO1_091815_BackupID_log

    Something else to note is when I run the command immediately again, it fails with "remote file copy failed 12: file open failed".

    All help is greatly appreciated.

    0 0
  • 09/23/15--10:51: Universal Restore
  • I need a solution

    Hello all, 

    This is my first post ever to a forum and I believe it's a bit of a problem. I work for a small IT Support firm. We have a customer that has a few C&C machines that run from the blueprints and software off of Window 7 machines. We were notified by manufacture of the machines there is a voltage flux in the machines that are prone to destorying the PCs connected to the machine. 

    Our customer would like us to take an image of the computers and be able to reinstall the images taken on new hardware, computers that have different hardware configurations, all without losing any information, programs and computer OS. 

    I'm looking for ideas on how this can be done. I've read it can be done, just not sure how to approach the problem, so I'm looking for some ideas. Any help would be greatly appreciated. 

    0 0

    I need a solution

    BE15 on Windows Server 2012 R2:  I am running a restore job to recover 1 file (97kb).  I created the restore job by selecting restore from Backup Set (incremental).  The issue I have is that BE is not searching the media associated with the selected backup set.  It started searching media from the full that occurred 3 days ago.

    The full contains over 180 media files whereas the incremental only contains 3 media files.  This is taking longer than it should.  The Backup Storage is an EMC DataDomain - 2500 - Using DDBoost.

    Is this normal?  Is there a better way?

    0 0

    I need a solution

    I read that Netbackup 7.7 does not support Windows 2003 but does this mean that the backup of a Windows 2003 client is also not supported? What if the client is running Netbacklup

    0 0

    I need a solution

    Hi all,

    We are going to move from Backup Exec 2014 to Netbackup 7.5. Can we restore data from a Backup Exec 2014 tape in Netbackup 7.5 directly? Or there is something need to be done manualy?


    0 0

    I need a solution

    I have setup a DR environment (built a new NetBackup server with same version, name and install path as production, imported the DR catalog) and I am attempting to restore VMware backups from a NetBackup Master Server. So far I have:

    • Given the NetBackup server VMware access via NetBackup Management > Host Properties > Master Servers > VMware Access Hosts
    • Added the VMware target server (standalone ESXi 5.5 host not connected to vCenter) by FQDN (added to NetBackup server based on the output of the "hostname" command run on the ESXi host including upper/lower casing)
      • Tried adding as "VMware ESX server" and "Recovery ESX server"
      • Used root credentials
      • Tried with no port number and with 443
    • When selecting "Restore" for the virtual backup and "Alternate location" the following occurs:
      • Initially an error occurs as the default settings are of a NetBackup server which doesn't exist in the DR environment which is as expected
      • After selecting the correct NetBackup server and selecting "None" for vCenter server the "ESX server" field is automatically populated with my ESXi host in the DR environment
      • The following errors then appear:
        • Retrieving details of resource pools - Failed system call failed ( 11 )
        • Retrieving details of data stores - Failed system call failed ( 11 )

    I am then not able to progress any further. I have tried a few things based on this post:

    • In Backup, Archive& Restore changed the values in the Troubleshooting tab - general to 2 and verbose to 5.
    • Browsed to c:\program files\veritas\netbackup\logs\bpvmutil\ and deleted everything in the folder
    • Added a DWORD vmcloglevel and set it to 3 under HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\CurrentVersion\Config\BACKUP\
    • Added the string value disableFQDN under HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\CurrentVersion\Config\BACKUP
    I have included the bpVMutil log. The ESXi server I am trying to restore to is called NZAKL3SREVH08. Can someone assist me in troubleshooting this issue?

    0 0

    I need a solution

    I need to bring one client offline.....

    Policy consistes 20 clients in that only one client need to bring offline.

    0 0
  • 09/24/15--00:02: Question about SQL backup
  • I need a solution


    I have a question about MS SQL backup. I have created below job.

    • Daily full backup job for database
    • Incremental backup job for transaction log (repeat every 2 hrs)

    Problem is incremental job (for transaction log) failure at 2pm, then I run it again.

    Finally, job succeed but I found in "SQL/Full" in backup set, but not "SQL/Log"

    Please advice.

    Thanks !

    0 0

    I need a solution


    I would like to change log directory/file from /var/log/messages to different.

    There are some bptm logs like these below, which I need to write somewehre else, not in to /var/log/messages:

    Sep 20 03:49:53 MEDIASERVER bptm[36686]: TapeAlert Code: 0x0f, Type: Warning, Flag: MIC FAILURE, from drive IBMEQ2_F1_R02 (index 3), Media Id X00676
    Sep 20 03:49:53 MEDIASERVER bptm[36686]: TapeAlert Code: 0x12, Type: Warning, Flag: DIRECTORY CORRUPTED ON LOAD, from drive IBMEQ2_F1_R02 (index 3), Media Id X00676
    Sep 20 03:50:14 MEDIASERVER bptm[36686]: TapeAlert Code: 0x33, Type: Warning, Flag: DIRECTORY INVALID ON UNLOAD, from drive IBMEQ2_F1_R02 (index 3), Media Id X00676

    Is it possible to change such logs in to different file, for example /var/log/netbackupmessages ?

    How to change it?

    Media server is running on Linux.

    Thanks in advance.

    0 0
  • 09/24/15--04:52: Archive Backup issue: EC50
  • I need a solution


    We are taking archive backups of one folder on Windows 2012 server & NBU version

    Archive bat file is executed from Windows task scheduler. It backups files and fails to delete those files aftrer backup, archive backup job fails with EC50.

    I checked netstat on port 13782/13724 on client, there are no "TIME_WAIT".

    Also client read time out on media server is already very high.

    Media Server HP UX 11.31, NBU

    Please suggest.

    0 0

    I need a solution

    Dear Sirs,

    My problem tha same as in aticle below,

    but I had install SP2 update on the Backup Exec server and the issue should be solved in SP1, before SP2 available, but it appear now for one SQL server, not for all.

    When I try to create redirection SQL Job I get the same error.

    An error with the Backup Exec administration console has occurred.  The administration console will close when you click OK. To restart the console, click the Backup Exec icon or click Start > All Programs > Symantec Backup Exec.

    Sequence contains no matching element
    at System.Linq.Enumerable.First[TSource](IEnumerable`1 source, Func`2 predicate)
       at BackupExec.UI.ViewModel.RestoreSolutionViewModel.get_SQLRedirectServerInstance()
       at BackupExec.UI.View.RestoreWizardWindow.RadioButtonSQLRedirectRestore_Checked(Object sender, RoutedEventArgs e)
       at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
       at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
       at System.Windows.Controls.RadioButton.OnChecked(RoutedEventArgs e)
       at System.Windows.Controls.Primitives.ToggleButton.OnIsCheckedChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
       at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType)
       at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType, Boolean isInternal)
       at System.Windows.DependencyObject.SetCurrentValueInternal(DependencyProperty dp, Object value)
       at System.Windows.Controls.Primitives.ToggleButton.OnClick()
       at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
       at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
       at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
       at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
       at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
       at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
       at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
       at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
       at System.Windows.Input.InputManager.ProcessStagingArea()
       at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
       at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
       at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

    Does sombody have the same issue on BE 2014 SP2? Any help?

    0 0

    I need a solution

    I am running BE 2014, 14.1 Rev 1786 - 64Bit.

    I have a Windows Server 2008R2, running Lotus Notes 8.5.

    Today I went to restore a mail file (.nsf) and found that it, along with most of my other mail files were not backed up on the tape I was using.  I'm not sure how long this goes back as I'm still investigating this.  

    When looking at the selection list, the entire /Data/Mail directory is selected under the Lotus Domino option in the selection list, but when you browse into it, only recently created NSF files are listed.  

    I was able to resolve the issue by following TECH165059 but this apparently does not resolve this issue from occuring again.  

    This is a massive issue - how can I ever trust Symantec to backup all of my Domino databases without manually checking to ensure each one is present on the tape (this is not an acceptable solution)?  

    To make this even more of a concern... Symantec has known of this issue at least as far back as version 2012, if not more.  I'm running 2014 so the issue was known but not resolved during a major update.

    To reiterate, Backup Exec has 1 job, and it failed at that 1 job but conitnued to claim that it was actually doing that 1 job.  What can I put into place so that I can trust the system?  Is this resolved in BE15?


    0 0

    I need a solution

    Have a dumb question that I havent been able to find an answer to...

    If I have a policy disabled at the beginning of a backup window, but then enable it 2 hours after the start of the window do I need to run the backup manually or will the scheduler pick it up because it is still in the backup window?


    0 0

    I need a solution

    good nightI havelaptopanddesktoptooloption (DLO7.5),Windows Server2008, themreyesuser no longerworks at the company,and histeam weresaved,buthas beenbackuser informationabove.
    Myquestion nowwant tosupport theInformationmreyesuseron another computerand does not allowme,shows melike the picturetomreyesblank usernounitssupportedmeappear,andwhen I go tothe D drive,thestorageI note thatifare thesupportedinformation.asI cando tosupport thesefiles locatedon drive D.
    I will appreciateyour help.


    0 0

    I need a solution

    I'm being asked by a manager to supply a report that I don't think is possible to provide ... at least not in the way that person is hoping to see it. :-/

    Let's say that in a 24-hour period I back up 50 TB of data.  That (to me...) means that the sum total of the jobs that complete successfully (or, well, partially successfully) is 50 TB.

    I'm being asked to show what that amount of data occupies *on tape*, without factoring in tape hardware compression.   Stay with me here.

    In my mind, to get at least a reasonably accurate idea of how much tape this 50 TB backup set is using, I'd just need to know what my average tape compression ratio is, for my LTO5 tapes, and divide the 50 TB number by whatever my average per-tape capacity is (using that compression ratio.)   But again, that involves factoring in compression, and I'm being told not to do that for this report.

    Aside from Accelerator or Dedupe backups, I cannot think of another way to do this.  

    Anyone else?

    0 0

    I need a solution

    master server:Unix 

    media server:windows and client server:windows

    multistreaming is enabled and all_local_drives selected in backup selection list.

    backups successfully completed on d:\* and Shadow Copy Components: but  I am getting above error only on c:\* stream. so I ran backups seperately for this c:\ stream with multistreaming on test policy.

    out of 20 streams 4 got failed wiht error:90.

    below the failed job details for a stream...please check and suggest me....

    09/24/2015 05:38:26 - Info bptm (pid=7988) using 262144 data buffer size
    09/24/2015 05:38:26 - Info bptm (pid=7988) setting receive network buffer to 1049600 bytes
    09/24/2015 05:38:26 - Info bptm (pid=7988) using 30 data buffers
    09/24/2015 05:38:26 - Info bpbkar32 (pid=26872) will attempt to use change journal data for <C:\VxCJInfo.dat>
    09/24/2015 05:38:29 - Info bptm (pid=7988) start backup
    09/24/2015 05:38:30 - Info bptm (pid=7988) backup child process is pid 10444.12844
    09/24/2015 05:38:30 - Info bptm (pid=10444) start
    09/24/2015 05:38:30 - begin writing
    09/24/2015 05:38:41 - Info bpbkar32 (pid=26872) not using change journal data for <C:\VxCJInfo.dat>: no previous track log
    09/24/2015 05:38:41 - Info bptm (pid=7988) waited for full buffer 1 times, delayed 698 times
    09/24/2015 05:38:41 - Info bptm (pid=7988) EXITING with status 90 <----------
    09/24/2015 05:38:41 - Info bpbkar32 (pid=26872) accelerator sent 0 bytes out of 0 bytes to server, optimization 0.0%
    09/24/2015 05:38:45 - Info bpbkar32 (pid=26872) done. status: 90: media manager received no data for backup image
    09/24/2015 05:38:46 - end writing; write time: 0:00:16
    media manager received no data for backup image  (90)

    0 0
  • 09/25/15--00:27: Push NBU client install
  • I need a solution

    Hi gurus,

    NBU master - SUSE 11; NBU7.6.0.4

    NBU media - SUSE 11; NBU7.6.0.4

    NBU client - SUSE 11

    I have limited space available in the client.

    It seems that when we do direct install, we need a minimum space of 3GB-4GB.

    Question is, if we do a push nbu client install, is there a space requirement difference?

    Please advise and thank you in advance.

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